12-04-2015 09:17 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Windows 10 seemed to load ok. It came up and I worked for a few minutes until it would not print. Error message printer not installed correctly. So I uninstalled printer , was told to restart PC before re-installing printer. PC would not completely restart, it is stuck in windows reloading. Customer service tech could not help, he suggested taking it back to the store and have them remove the battery. The store said that would void my protection plan. The store spent about 30 min until they said nothing could be done. Get a new PC . Any other suggestions?
    12-04-2015 09:04 PM
  2. ttsoldier's Avatar
    ttsoldier
    Retired Ambassador
    Originally Posted by Windows Central Question
    Windows 10 seemed to load ok. It came up and I worked for a few minutes until it would not print. Error message printer not installed correctly. So I uninstalled printer , was told to restart PC before re-installing printer. PC would not completely restart, it is stuck in windows reloading. Customer service tech could not help, he suggested taking it back to the store and have them remove the battery. The store said that would void my protection plan. The store spent about 30 min until they said nothing could be done. Get a new PC . Any other suggestions?
    What do you mean by windows reloading?
    12-04-2015 09:17 PM
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