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12-30-2015 11:54 AM
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  1. LegitCheesecake's Avatar
    LegitCheesecake
    Hi, I am having problems changing my profile picture, I have looked around the internet and tried everything I could, When i try to change it I get an error saying "Setting the account picture failed. Please try again." I also cant see it on the lock screen everytime i reboot it, please help.
    Last edited by LegitCheesecake; 12-29-2015 at 10:50 PM.
    12-29-2015 08:18 AM
  2. Ecm's Avatar
    Ecm
    You should be able to change it by going to Settings > Accounts > Your email and accounts. You'll see your existing pic, and underneath that you'll see the options to either browse for an existing pic, or use the camera on your PC/laptop (if it has one) to take a new pic.
    12-29-2015 12:07 PM
  3. LegitCheesecake's Avatar
    LegitCheesecake
    Originally Posted by Elessar.cm
    You should be able to change it by going to Settings > Accounts > Your email and accounts. You'll see your existing pic, and underneath that you'll see the options to either browse for an existing pic, or use the camera on your PC/laptop (if it has one) to take a new pic.
    I have tried that and as all I get is an error saying "Setting the account picture failed. Please try again."
    12-29-2015 10:52 PM
  4. Ecm's Avatar
    Ecm
    Are you able to change other account-related settings? Does the account you're logged in with have Admin rights?
    12-30-2015 08:06 AM
  5. LegitCheesecake's Avatar
    LegitCheesecake
    Originally Posted by Elessar.cm
    Are you able to change other account-related settings? Does the account you're logged in with have Admin rights?
    The account was the only one so I assume it did, However, I needed to get a replacement due to another problem that I had but thankyou for your help :)
    12-30-2015 11:49 AM
  6. Ecm's Avatar
    Ecm
    No problem.

    Perhaps your issue was related to the other problem? Hopefully you're good on the new machine.
    12-30-2015 11:54 AM
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