After connecting UHD monitor File Explorer stopped working

partol

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Apr 14, 2014
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Hi,

I have a quite good PC (i7, 16GB RAM, NVIDIA Quadro K600 graphics and on-board Intel HD Graphics 4600, newest drivers). I used 1920x1200 monitor without any issues. Now I have UHD monitor (DELL P2715Q) which works perfect but I have one strange issue - File Explorer stopped working. When I try to start File Explorer nothing happens for few seconds (PC's fans work louder for a while) and then Windows Explorer restarts. And that's all. It's the same on both graphic cards. New monitor is connected via DisplayPort, for old one I used DVI connection.

When I connect my old monitor File Explorer works as usual (without restarting the PC, just switching monitors).

Do you have any idea what's going on?
 

Penecho

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Dec 15, 2013
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Any Chance you have the Scaling set to 175% ? Because There seems to be a Bug... 150% or 200% work. At least that was the Case with my uhd lcd
 

partol

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Hey! Thank you very much! I've had 175%.

Heh. Now I have to choose 150% or 200%. Not a simple thing, because 175% was perfect. Life is hard. :wink:
 

KarateDad

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Dec 14, 2011
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I had the exact same problem, I ended up re-installing Win10 from scratch. I am not sure if I was using 175% or not, but it is possible.
 

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