Contacts + Messages Backup

gordonfink

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Dec 5, 2014
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This app runs and runs, saying it is looking for items to backup. In WP8.1, it worked great. Is this broken in W10? If not this, how would I transfer all of my text messaged to a new W10 phone (like, say, the 950XL)?

Thanks much
 

msirapian

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Jan 26, 2014
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If you have enabled SMS backup on your device, you should find your texts on the new device.

In theory.

But MS have an issue, I believe server side, since December, and they're totally quiet about it. Save/restore in unreliable. I know some texts are saved (I can see them on PC, in Messaging app) but they are NEVER restored. Even with a 640 on last insider, after hard reset, I don't get all my texts, like some received on the 1st of Jan are missing.

Now back to your question: I've tested contacts+backup, but while it succeeds in saving my texts (26000+), it fails to restore (crashes after 700-1000 messages are restored).
 

krishna T

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Try "Transfer my data". I had similar crashing issue with "contacts +message backup" with older Windows mobile builds. But since Nov15 it works fine.
 

msirapian

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On my devices, it says it can transfer only contacts.

For Insider or people already on W10 mobile, please copy/paste this feedback link and upvote so that MS fix this issue:

Windows-Feedback:?contextid=274&feedbackid=374bca73-787e-4c2b-9a4d-eec010319b6c&form=2&src=1
 

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