Mail app on Windows 10 doesn't show my outlook contacts

Aashish13

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Nov 23, 2013
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When I want to send a mail to a known person It doesn't show me the email contact when I type name or even his email address. The search contact only works If I have sent someone a mail only from the Windows 10 mail app otherwise it doesn't show the contact which I might have save or synced when I have used it on web and also on windows 8.1 mail app. Can anyone help me out why my contacts can't be displayed when I type on Windows 10 mail app. Thank You in advance:)
 

fredriks

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Jan 7, 2016
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When I want to send a mail to a known person It doesn't show me the email contact when I type name or even his email address. The search contact only works If I have sent someone a mail only from the Windows 10 mail app otherwise it doesn't show the contact which I might have save or synced when I have used it on web and also on windows 8.1 mail app. Can anyone help me out why my contacts can't be displayed when I type on Windows 10 mail app. Thank You in advance:)


Have the same issue on my 830 with wp10

It must be a bug, haven't found a way to solve this.
 

Ecm

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When I want to send a mail to a known person It doesn't show me the email contact when I type name or even his email address. The search contact only works If I have sent someone a mail only from the Windows 10 mail app otherwise it doesn't show the contact which I might have save or synced when I have used it on web and also on windows 8.1 mail app. Can anyone help me out why my contacts can't be displayed when I type on Windows 10 mail app. Thank You in advance:)

Check to make sure that contact sync is enabled. Open the Mail app, and click on the Settings cog. Go to Manage Account and select the account you need to check. From the Account Settings page, click on "Change mailbox sync settings". You should see a page with Sync Options toggles for email, calendar and contacts. Ensure that contacts is toggled on. Save and exit. You may need to close and reopen the app to start the sync. Hope this helps.

2016-01-22.png
 

Glifford

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Oct 7, 2015
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Check to make sure that contact sync is enabled. Open the Mail app, and click on the Settings cog. Go to Manage Account and select the account you need to check. From the Account Settings page, click on "Change mailbox sync settings". You should see a page with Sync Options toggles for email, calendar and contacts. Ensure that contacts is toggled on. Save and exit. You may need to close and reopen the app to start the sync. Hope this helps.

Tried this, funnily I do not see the option for Contacts and Calendar under the Outlook.com account as below:

wp_ss_20160404_0001.png

It however shows up for my other mail accounts like Gmail!

wp_ss_20160404_0002_Masked.png

When I upgraded from WP 8.1 to WM10 (through Insider, release candidate) all my contacts existed. However I did a Backup - Hard Reset - Restore and I find some contacts missing. Strange.

Using a Nokia Lumia 1020 now upgraded to WM10 10.0.10586.164 through Insider.
 

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