1. David Ciszewski's Avatar
    My built in 1.2 HD umc Web cam on my Asus Q55LN laptop isn't detecting on Windows 10 is there a driver I can download to update it or add it back on my computer. It became a problem since the latest built of windows 10 that I notice this issue. It says on Skype desktop and Skype Phone as well

    Posted via the Windows Central App for Android
    01-21-2016 03:53 PM
  2. Wes Smith's Avatar
    Check for driver update from the manufacturer
    01-21-2016 06:32 PM
  3. David Ciszewski's Avatar
    It's not listed on Asus's website. I look there any other websites that I can get it

    Posted via the Windows Central App for Android
    01-21-2016 07:48 PM
  4. AnakoAlbert's Avatar
    Hi David,

    There are several ways to find, download and update drivers for your computer.
    1. Use Device Manager to Update drivers. In device Manager, choose a hardware and choose Properties by right click.

    device-manger-update-drivers.png

    I think this is very easy. But not always solve the drivers' problem.

    2. Find drivers on manufacturers and the drivers collections website. You tried, but not find.

    3. Try to use a software to help you. There are some popular drivers download and update software can helps to do this. You can try to download a software from Cnet. Cnet is the biggest software download site.

    top-10-download-cnet.png

    This shows Cnet top 10 download, and there are two drivers download software can helps you.
    01-21-2016 09:41 PM
  5. David Ciszewski's Avatar
    i tried driver booster 3.2 but the web cam driver there.isnt an update. do you think this is a skype issue
    01-21-2016 10:41 PM
  6. David Ciszewski's Avatar
    never mind. I guess I got to stay with the windows 8.1 atk package the windows 10 atk package did not allow it to work on skype
    01-21-2016 10:43 PM
  7. AnakoAlbert's Avatar
    Hi David,

    Did you tried Driver Easy? Maybe it can helps you. If me, I will also try Driver Easy. It only several minutes. Sometimes, you use their software such as Driver Booster, even if you are a free user, you can also send the email to them. And they will helps you to solve.

    Did the other applications need use webcam has the sample problem as skype? I know that after upgrade system to windows 10, skype had this problem.
    01-22-2016 12:30 AM
  8. ajayden's Avatar
    i tried driver booster 3.2 but the web cam driver there.isnt an update. do you think this is a skype issue
    Before you conclude that it is an issue with the OS or app, you might have to check the device manager to see if the driver for the webcam is installed.

    Also as per the link below, your laptop is designed for Windows 8.1 and upgradable to Windows 10. So, drivers must be definitely available with ASUS. Email them or search on google.com.

    Windows 10 - Which model supports upgrade to Windows 10?

    Also your laptop model is Asus Q551LN (not Q55LN).

    You can also try to search for the driver at the following link :
    https://homecio.asus.com/IntroductionPage.aspx
    01-22-2016 12:57 AM
  9. David Ciszewski's Avatar
    My is the best buy exclusive model from last year it's also a 2 in 1 convertible laptop by Asus with an nivida 740m graphic card 1 tb hard drive 8gb of ram cd/did burner reader, 1.2 hd ucm Web cam and an i7 Intel possessor. Does those specs help.

    Posted via the Windows Central App for Android
    01-22-2016 04:09 PM

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