01-22-2016 07:35 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi all!
    I updated my Lumia 930 to Windows 10 Mobile Preview, but I had to roll back to WP 8.1 and hard reset because of a phone reparation.
    But when I got back my phone and restored everything, the messages which were sent and received while I used the W10M disappeared. But I'm sure that the message backup was turned on.
    What should be the problem?
    If I update to W10M Preview again, will they be restored to my phone?
    01-22-2016 06:18 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Hi all!
    I updated my Lumia 930 to Windows 10 Mobile Preview, but I had to roll back to WP 8.1 and hard reset because of a phone reparation.
    But when I got back my phone and restored everything, the messages which were sent and received while I used the W10M disappeared. But I'm sure that the message backup was turned on.
    What should be the problem?
    If I update to W10M Preview again, will they be restored to my phone?
    They are there but from experience it seems they only restore when you go back to w10m
    01-22-2016 07:35 AM
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