1. roystreet's Avatar
    Hello,
    Anyone having problems with Windows 10 asking for credential verification multiple times? I can get this multiple times a day. I also tried deleting all the credentials related to my account & it appeared to work temporarily & then went back to having credential problems again.. I believe it's something server side because I can verify & then sometimes immediately you are asked to verify again or few minutes/hours later it asks again.

    When I look at my account online, sometimes it will show multiple "Surface" computers with the same S/N or with no S/N (Now this doesn't always happen)
    I also notice with my email accounts (While using the native Win10 email app) it will state my account is out of date & it will no longer send/receive emails. This happens on 2 MS accounts & 1 gmail account. I have actually reinstalled Win10 & the problem has only gotten worse. Before it used to only happen maybe once every few days.

    When Win10 needs verification again, sometimes the store apps will won't open until you verify again. All regular desktop apps continue to work just fine during this process. Also, updates to Win10 & the store apps may stop updating if it's not verified once again.

    Microsoft doesn't seem to know how to fix it or aren't telling anyone that they are working on fixing it...Because when I've posted the problem on their forums, other people state they have the same problem, but no Microsoft person can give a remedy that works.

    This makes me think of (I think for the first time) consider going to the dark side. Now, I'm already very established in the Windows ecosystem & I don't really want to move on...I love my Surface & I've been a looong time Microsoft supporter...but when I keep having these problems, it makes me want to go somewhere I at least don't have daily account verification problems.

    Windows 10 does truly feel like an unfinished product, like a Beta version, even though it's released as a finished product basically.
    01-22-2016 04:24 PM
  2. roystreet's Avatar
    Yea, I used to be OK with it until it started happening multiple times a day...Now it's just become wearisome
    01-23-2016 12:42 AM
  3. Gwenddoleu's Avatar
    Hello!
    I have the same problem since months now...
    It asks me everytime I have started my PC (Surface Pro 2), but only one time. Not a "serious" problem but as you say wearisome, and I cannot understand how such a problem can last so long without correction.
    Now I even don't bother to go "verify", I just ignore it.
    01-23-2016 02:49 AM
  4. Gwenddoleu's Avatar
    Hi!
    Today I've created a "clean" new account on my PC. Converted the old one to a local account and then started "fresh-clean" one with my MS account. Problem is still here. Cannot understand nor believe it :-(
    02-10-2016 05:18 AM
  5. JoyfullJuneBug's Avatar
    I'm having this issue as well when I looked up what to do it said to logout and use a local account then restart the computer a couple times I did that and it worked for about two days not it's asking again =(
    02-11-2016 04:13 PM
  6. roystreet's Avatar
    I'm having this issue as well when I looked up what to do it said to logout and use a local account then restart the computer a couple times I did that and it worked for about two days not it's asking again =(
    Thanks for your input...I've tried that many times & it hasn't worked for me in the past.

    Gwenddoleu

    Today I've created a "clean" new account on my PC. Converted the old one to a local account and then started "fresh-clean" one with my MS account. Problem is still here. Cannot understand nor believe it :-(
    I can not understand nor believe it either. It is amazing to me -- In a very bad way. The more & more I deal with it, the less & less I like Windows 10. Although, I love the tablet capabilities & the Surface hardware is very nice. MS Office works great on it to. I've read & seen OSX will install on a Surface & will give you touch capabilities...Uh-Hmm...Whoops, did I say that?

    I've started trying to just use a local account on my machine at least part of the time. That means that I basically can't use any Windows Store apps because that requires me to log into a Microsoft account. There's still a lot of apps that work on Windows. I've noticed people are making more apps that look just like Windows Store apps & are made for touch screens. As an example, Wunderlist has a regular app that you can install on Windows 7 or 8 that is works great for touch & it looks just like the one you would get at the Windows Store.

    I'm still in process of experimenting with logging into my MS account in the store (While logged into my local account) then logging out of the store & see how it affects my apps & constant "verification checks"

    Has anyone tried that? There are a couple of apps that work even without being logged into a MS account, like the email/calendar seems to work.
    02-17-2016 12:37 PM

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