1. missionsparta's Avatar
    I'm using a Dell Inspiron 15 laptop. Anytime I use a video app or service (the official movie & tv app, Netflix, YouTube in the browser) the video controls constantly open on their own. Anyone else experiencing this or know how to fix this annoying issue?
    01-23-2016 07:20 PM
  2. missionsparta's Avatar
    No suggestions?
    01-30-2016 04:22 AM
  3. 6029KingStephen's Avatar
    One possibility is that the system is detecting mouse movement? Maybe reinstall mouse driver?
    01-30-2016 04:42 AM
  4. missionsparta's Avatar
    I tried that and no luck. But I have figured something else out. The issue only occurs when I play the video in full screen. With Netflix, it plays fine unless I hit the in app full screen. On Windows Edge, it plays fine in smaller window, but becomes an issue if I hit maximize button. Same with the Movies and TV app.
    02-01-2016 02:52 PM
  5. missionsparta's Avatar
    Anyone else using the Netflix app with Windows 10 and try this lately? I'm still getting the exact same issue.
    02-13-2016 01:09 PM

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