1. Windows Central Question's Avatar
    i install viber on my windows 10 laptop and it says an internet connection is needed but i am already connected to internet. what is the problem i don't know please can you fix it ?
    02-08-2016 01:03 PM
  2. Demian Mioc's Avatar
    You need to open ports through your firewall. Open Firewall, Advanced settings, Inbound Rules. Create a New Rule, in there select Port and TCP. Enter under Specific Local Ports: 5242, 4244, 5243, 9785, 80, and 443.
    Allow connection and name this connection Viber. Repeat the step one more time replacing TCP with UDP. Connection error will disappear.
    02-08-2016 02:00 PM

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