1. mayn's Avatar
    Hello everyone!

    I just recently bought a new laptop with windows 10 pre installed on it. The issue I'm having is that my connection to internet keeps disappearing even though I'm still connected to my wifi. On my former laptop, I didn't have this issue (windows 7) so I'm quite convinced the problem isn't with my wifi or router.

    I've searched on this topic but only finding people with same problem but difference is that they UPDATED TO windows 10 while I had it pre installed.
    My drivers are updated to the latest versions and I'm not sure what's causing this problem but it's really getting annoying now.
    I would appreciate any type of tips on resolving this matter.

    Thank you!
    02-16-2016 01:51 PM
  2. dpomerance's Avatar
    What does it mean that your connection keeps disappearing even though I'm still connected?
    02-17-2016 06:17 AM
  3. mayn's Avatar
    My bad what I meant is, I keep losing connection to internet despite the wifi working without any problems (works on phones and other laptops) but just not on mine.
    02-17-2016 09:21 AM
  4. IrishBoy0113's Avatar
    I had this same problem after the November update for Windows 10. My Internet connection would go down every 10 minutes. There was an update later on that fixed the problem. Make sure you have all of the Windows 10 updates installed.
    02-17-2016 03:58 PM
  5. mayn's Avatar
    I do have all of the windows 10 updates installed :(
    02-17-2016 04:45 PM

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