1. RanchoBurger's Avatar
    Picked up a Lenovo Yoga 700 the other day. Everything's been going ok. Got some windows updates last night. Today, nothing will download from the windows marketplace. Don't know if they're related. So far I've tried relogging into my windows account, disabling all security software, changing the boot mode, restarting windows update. All things I've found by searching for this issue. None of it has worked.
    02-17-2016 05:27 PM
  2. RanchoBurger's Avatar
    No ideas, anyone? Did a support chat with MS and they said it ""might be" that my account is corrupt and that I use a new account to download from the marketplace.
    02-19-2016 05:09 PM
  3. Zhenren Zhou's Avatar
    Not sure what you mean by "marketplace." If you mean the new Windows 10 store, you can try a new MS account for sure.
    02-19-2016 06:57 PM
  4. RanchoBurger's Avatar
    Yeah, store. It's still ingrained in my head as the marketplace. Will probably always refer to it as that. Glad you were able to figure it out, didn't mean to drop such an esoteric puzzle on you. Pardon my snarkiness.

    A new account does work. But I kinda would rather just use my account, I'm sure anyone would understand. What an annoyance, switching accounts every time you want to download or update something.

    Windows 10, I guess.
    02-19-2016 08:19 PM
  5. Zhenren Zhou's Avatar
    There might be some settings in your account that are preventing you from downloading as well. I used to encounter a restricted mode by which I am banned from downloading. I remove MYSELF from the restricted members and I have been able to download ever since. It might not necessary be your problem tho, Windows Store is still young and MS has to work on perfecting it, there's probably something MS has done wrong that's preventing you from downloading is not out of the equation IMO.
    02-19-2016 08:41 PM
  6. RanchoBurger's Avatar
    Maybe. It had been working fine at first then all of a sudden it just stopped. I also can't log in to the netflix app on my account. But on the new user account, I can. And the website works fine. Really weird. Hoping it just starts working at some point.
    02-19-2016 09:11 PM
  7. Zhenren Zhou's Avatar
    Sounds familiar. Go to account.Microsoft.com/family see if you yourself are on that restricted list. If you are not, then I am not sure what's wrong.
    02-19-2016 09:29 PM
  8. RanchoBurger's Avatar
    Still nothing. Cant play any games that require I sign into my gamertag. Cant sign into the netflix app. Nothing will download, not even updates. Win 10 seems pretty terrible so far.
    02-21-2016 12:15 AM
  9. Zhenren Zhou's Avatar
    It has been working fantastically for me so far. Not sure what's wrong with your account.
    02-21-2016 12:17 AM

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