1. Windows Central Question's Avatar
    When I "upgraded" to Windows 10, apparently I set up everything on the local administrator account. When I went to set up a separate account yesterday it disabled me from getting onto the administrator account, which is where I have everything set up. When I go to log in, both accounts are on the log-in screen but it won't take the passwords for the administrator account, which I know are correct and it even gives me the right hints but won't accept the pw. It says, "Your password was changed on a different device and you must sign in to this device once with your new password and then you can sign in with your new PIN. Well, I haven't added any devices, just a new local account. I really need to get back into the administrator account since that is where everything is. I've done the prompt, CMD, net user administrator /active:yes and it just denies access obviously because I am logged in as an administrator. Help
    03-13-2016 10:22 PM
  2. zocster's Avatar
    Which windows you upgraded from?
    03-14-2016 01:04 AM
  3. RyanCreek's Avatar
    After set up a new account, the built-in administrator account will also automatically become hidden on my computer.
    If your new account is administrator, you should be able to reset the password by following these steps:
    1. Press the Windows key + X, select "Command Prompt (Admin)".
    2. To change the password, type "net user Administrator 123456" and press Enter.
    3. To activate the account, type "net user Administrator /active:yes" and press Enter.
    03-14-2016 07:23 PM

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