1. Windows Central Question's Avatar
    I installed Windows 10 back in the summer, when it first came out. It worked for 1 day, crashed my CPU on startup and has never worked since. It gets to the startup circle and then after a minute goes black and that is it. SOmetimes it will say it didn't start properly blah blah blah but I can't get it to work. Some VERY important files are on there. Nothing works. You should get your asses sued off. 8 months I've been having it worked on but everyone keeps saying "can't fix it without losing your files". Not acceptable. At all.
    03-29-2016 09:10 PM
  2. PepperdotNet's Avatar
    First, we are not Microsoft, jusr a bunch of enthusiasts on the Internet.

    Second, anybody telling you they can't retrieve your files hasn't tried very hard. Assuming the hard drive can be removed, it could be mounted as a secondary drive in another working pc and the files gotten to from there.
    RumoredNow and teckris like this.
    03-29-2016 09:58 PM
  3. RumoredNow's Avatar
    Yep... When my previous laptop crashed and burned... I went out and got an HDD portable shell and put the HDD in there. Saved all my stuffs onto the new laptop. Now I have a portable drive to store backups on.

    Pretty sure it was your CPU's time to go. Upgrades can be stressful and if something is ready to pop, that could push it over the edge. Hundreds of millions of users have upgraded to 10 and there isn't something in the code frying their CPUs.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    03-29-2016 10:31 PM

Similar Threads

  1. There is a way to install gdr2 on lumia 1020
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 08-08-2016, 08:02 AM
  2. How is the Kinect with Windows 10?
    By Nemesis-X in forum Windows 10
    Replies: 0
    Last Post: 03-29-2016, 09:09 PM
  3. Replies: 0
    Last Post: 03-29-2016, 07:55 PM
  4. Replies: 2
    Last Post: 03-29-2016, 07:17 PM
  5. Windows 10 + Xbox One?
    By Norris Rochelle in forum Windows 10
    Replies: 0
    Last Post: 03-29-2016, 06:35 PM