04-15-2016 03:51 AM
tools
  1. slysy's Avatar
    slysy
    I'm trying to use the app "DS audio". It's greyed out in my apps list. If I try to uninstall through the Storage app, I can find the entry but it gives error 0x80073cfa after selecting uninstall. If I go to the app in marketplace, it think it's already installed (but attempting to open will give an error).

    How can I remove this app completely please, so that I can reinstall it in a working state? I think it's on the SD card at the moment (albeit non functional)
    04-13-2016 04:47 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by slysy
    I'm trying to use the app "DS audio". It's greyed out in my apps list. If I try to uninstall through the Storage app, I can find the entry but it gives error 0x80073cfa after selecting uninstall. If I go to the app in marketplace, it think it's already installed (but attempting to open will give an error).

    How can I remove this app completely please, so that I can reinstall it in a working state? I think it's on the SD card at the moment (albeit non functional)
    confirm if it's on sd card and if so can you move to device storage? And then you can attempt removing it
    gpobernardo likes this.
    04-14-2016 12:56 AM
  3. slysy's Avatar
    slysy
    Originally Posted by Chintan Gohel
    confirm if it's on sd card and if so can you move to device storage? And then you can attempt removing it
    I think it's on SD card, but I get the same error code if I try and move it. Can I manually delete it from the SD card? How can I find the right directory?
    04-15-2016 03:42 AM
  4. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by slysy
    I think it's on SD card, but I get the same error code if I try and move it. Can I manually delete it from the SD card? How can I find the right directory?
    Maybe that app is still on background enabled process. CHeck Settings -> search Background, and disable it. Then restart phone and try again uninstall it directly from Settings -> Storage -> SD -> Apps
    04-15-2016 03:51 AM
« Keyboard language support for small countries. | How to deploy a xap? »

Similar Threads

  1. Another option for update advisor or junk file cleaner app
    By sumukh phalle in forum Ask a Question
    Replies: 2
    Last Post: 04-13-2016, 10:10 PM
  2. Cannot shut down during "We couldn't complete updates"
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-13-2016, 04:52 PM
  3. Twitter app for Windows 10 PC and Mobile gets updated
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-13-2016, 02:20 PM
  4. Facebook adds Windows 10 UWP support for making React Native-based apps
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 04-13-2016, 01:11 PM
  5. Unable to uninstall some apps in all apps list
    By nwoodby in forum Windows 10
    Replies: 3
    Last Post: 04-13-2016, 12:00 PM
LINK TO POST COPIED TO CLIPBOARD