mail app icon doesn't show unread emails count

[Jimmyeao]

So just upgrade to Windows 10, and now the mail app icon doesn't show how many unread emails I have anymore (Used to on WFM 8.1). All notifications are turned on, is there a hidden setting somewhere, or has this feature been removed?
I really hope not...

 

[Gaurav Sag]

Can U share the screen shot or error msg which u r getting .

 

[Jimmyeao]

Can U share the screen shot or error msg which u r getting .

No error, just the app icon never changes. It's also not showing new email count on the lock screen

 

[Gaurav Sag]

when you are clicking on that icon youa are able to see new mails right??

 

[Jimmyeao]

Yes, the mails arrive, and are in the notification centre, but the app tile never updates to show how many unread emails I have, and the lock screen doesnt show any unread emails either..

 

[Gaurav Sag]

can you share the screen shot of settings->notifications->google account
show banner alert is marked or not

 

[Jimmyeao]

There is no google account - this is an Exchange account using the outlook app
Banner Alerts are ticked and work, it is the tile and lock screen that don't update.

 

[Jimmyeao]

Fixed - Solution?
Remove Live Tile from app screen and then Re-Add
In Lock screen notifications, remove Outlook Mail from there and re-add.
I think it was looking at the 'Old' version of the app, not the updated version.