PDF Attachment missing file extension

zed187

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Jun 24, 2016
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Hello Guys,

iam on WIndows Phone and mobile since 3 Years now and with Windows 10 Mobile i cant open PDF Mail Attachments. I will show you what happens in the Screenshots.

So it seems my Windows 10 Mobile thinks my file dont have a file extension. As you can see in the screenshot where i try to save the attachment you see the extension in file name and the os dont understand it as the file extension.

Some Ideas how to solve this problem?

I already installed the PDF Reader and the Files App from Microsoft.
 

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Chintan Gohel

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May 23, 2014
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This might be a stupid question but what if you delete the extension?

And have you tried downloading attachments using the browser? Like edge or UC browser?
 

zed187

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Jun 24, 2016
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two big updates are done so far and nothing happens. i think this error wont get solved... seems to be misconfiguration of my system. i resetet my phone to factory defaults about 2 month ago and updated to windows 10 mobile with a fresh installation without restoring of apps and so on. I got a Lumia 925 by the way.
 

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