1. OhTheIrony's Avatar
    I'm on build 14390 (insider fast).

    The "Hey Cortana" thing is in "Settings -> Extras"
    and not in the "Cortana -> Notebook -> Settings"

    Once I go into the "Hey Cortana" settings, it says this:

    You'll need to turn on Cortana first.

    Cortana Settings (This part is underlined, but tapping it does nothing)

    I have already tried soft resetting, hard resetting, downloading a new keyboard to push for the newest update, deleting my language pack and downloading it again, downloading the "Hey Cortana" app from the store (it gave me error 80073cf9 when trying to download or update), and pretty much everything else.




    Last edited by OhTheIrony; 07-16-2016 at 12:56 PM. Reason: Grammar fix
    07-16-2016 12:51 PM
  2. Chintan Gohel's Avatar
    after hard and soft resets and all the rest - maybe just wait for the next build? And submit feedback?
    07-17-2016 04:33 AM
  3. xSteelweb's Avatar
    I've been waiting for the next build and the next build and so on.....

    Can't remember when I lost Hey Cortana but it was a while back. The last time I got it working again was after using WDRT to go back to 8.1 and upgrade all the way to current fast ring at that time. Then a hard reset lost it again. I've done this process at least twice, once to restore a W10M back up and once with out. Same result each way. It is like the Cortana toggle is just not displaying on the screen. Also tried various screen resolutions and display settings but no luck.

    Feedback has been submitted multiple times.

    1520, US, 14393
    07-19-2016 07:48 AM
  4. OlavUS's Avatar
    I have the same issue on Nokia Lumia Icon 929 same build. The button to turn Cortana on and off is missing and I think that has someting to do with it. The only thing I havent been able to try.. is to simple turn cortana off and on again. Maybe someone accidently removed it from this build?
    Last edited by OlavUS; 07-20-2016 at 04:45 PM. Reason: didnt mention what type of phone i had.
    07-20-2016 04:43 PM

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