1. Windows Central Question's Avatar
    I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?
    07-17-2016 05:59 PM
  2. realwarder's Avatar
    Originally posted by Windows Central Question
    I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?
    How are you checking for upgraded drivers?
    07-17-2016 07:46 PM
  3. Chintan Gohel's Avatar
    I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?
    have you also checked for OS updates?
    You mentioned monitors - you're using more than one screen?

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    07-18-2016 01:07 AM

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