[alexx17]

im on the non preview build and my front facing camera (selfie cam) is not working im getting error codes 0xA00F4271(0xC00D3704) it worked fine before

[Chintan Gohel]

im on the non preview build and my front facing camera (selfie cam) is not working im getting error codes 0xA00F4271(0xC00D3704) it worked fine before

which device? Have you tried a soft reset or checking for OS and app updates?

[alexx17]

device is lumia 950 xl soft reset no but i tried to factory reset it now it askes if the camera is conected of if another app is using the camera

[Maurizio Troso]

device is lumia 950 xl soft reset no but i tried to factory reset it now it askes if the camera is conected of if another app is using the camera

Time to do a soft reset (hold vol down + power 15 secs)

[alexx17]

ill give it a shot sure... nope still getiing the error code in my first comment

[Sedp23]

I get those every now and then on the anniversary update

Sent from mTalk

[Mdtm]

Hi,

Got the same error mesage with the front camera so I'm not able ti use any selfie app or video call like skype, in fact any app wich needs front camera is useless right now.

I updated to Redstone2 branch and the same issue persists.

Yesterday I did a hard reset and the problem remains, now I0m also unable to use windows hello...

I'll try to make a rollback to W10 factory setting with Windows Recovery Tool, hope this would help and it is not a Hardware issue.

I'll keep you posted if it works, anyone tried this option?

I have a L950XL