1. Skamath's Avatar
    After the redstone update the audio had issues along with few minor other bugs. I ended up resetting the PC and fixing the audio issue but now it is the office installation which is causing a headache. I get the error app not supported or something similar. However the office desktop version in question is running fine on the other laptops on the same build and before the reset it was working just fine on the laptop. What gives??
    Any fixes?
    08-12-2016 11:50 PM
  2. ttsoldier's Avatar
    It definitely is supported.

    Running office 2013 fine on my surface pro 4. I did a fresh install with ISO of the AU and installed 2013 H&B via iso
    Laura Knotek likes this.
    08-13-2016 01:06 AM
  3. Skamath's Avatar
    I would like to install it but here is what I get screenshot-12-.png and this is what was on the laptop before I had to reset it.
    08-13-2016 03:21 PM
  4. ttsoldier's Avatar
    I noticed your version number...

    My version number for 2003 is 15.0.4433.1508.

    Not sure if that makes a difference .

    Have you tried a different ISO?
    08-13-2016 07:32 PM
  5. Skamath's Avatar
    I noticed your version number...

    My version number for 2003 is 15.0.4433.1508.

    Not sure if that makes a difference .

    Have you tried a different ISO?
    That version number is when I got it maybe you have the newer one. What I don't get is that it was running fine on the laptop till the reset so why should it have issues installing again? why cant "the app" run on the pc? Isnt it a software for pc and app for tablet? The last question I am not that sure of but the rest is the concern.

    The MS website shows office 365 when you select office 2013
    08-13-2016 10:32 PM
  6. ttsoldier's Avatar
    That version number is when I got it maybe you have the newer one. What I don't get is that it was running fine on the laptop till the reset so why should it have issues installing again? why cant "the app" run on the pc? Isnt it a software for pc and app for tablet? The last question I am not that sure of but the rest is the concern.

    The MS website shows office 365 when you select office 2013
    What version do you own? Home and business as well?

    if you purchased it from Microsoft store you should be able to re-download the iso from office.com/myaccount.

    If not you can try looking for an iso from the web.

    I really cannot answer any of those questions as to why it is not working. Sorry.
    08-14-2016 01:15 AM
  7. Skamath's Avatar
    professional 2013. Hopefully I can find a working ISO somewhere
    08-14-2016 03:26 PM
  8. orlbuckeye's Avatar
    The install file is available almost anywhere. You can download the Office 2013 trial and get 90 days free and you can activate at any time by just entering a valid key.
    08-15-2016 07:16 AM

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