1. anon(9610129)'s Avatar
    PC: HP Spectre x360
    Windows Version: 14393.187
    After updating to Anniversary, the sensors responsible for the automatic switch between tablet mode and laptop mode stopped working.
    On Device Manager, I have to enable "View Hidden Devices" in order to see the sensors. They appear greyed out and when selected an error message 45 appears: " This device is not connected to the computer".
    There used to be 2 "Coleção de Sensores HID V2", I uninstalled one to see if they would reappear and reinstall but they simply disappeared.
    How do I enable them?
    09-13-2016 06:43 PM
  2. anon(9610129)'s Avatar
    When updating, like you see in the original post, the sensors were greyed out, not connected. I then uninstalled all of them. After, Windows Update automatically transferred some new Intel*drivers and they could be seen under Human Interface Devices in Device Manager as "HID Intel Minidriver for ISS". They too were greyed out and appeared as not connected to the PC. I the uninstalled those as well.
    After that I downloaded the latest driver from HP for the sensors and after installing them, they worked perfectly again.
    Hope this helps others.
    09-15-2016 09:55 AM

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