1. iJohnnyCash's Avatar
    Hello!

    For some (non-technical) reasons, I uninstall the Viber app. When I try to reinstall it, its impossible and I see a "0x80037CF9" error.

    I have try to clean store's cache with wsreset command but nothing happen.
    Any ideas?

    Here is a video from my issue: link
    10-07-2016 12:05 PM
  2. holdum333's Avatar
    Hi @ Johnny Cash! Don't know if this will help, but I have found it useful when I uninstall and reinstall. Some times files get left behind and stop you from reinstalling.
    I use a great program called Search Everything. It will find any files left behind. It's a great program to have in your arsenal!
    https://www.voidtools.com/
    10-07-2016 12:18 PM
  3. iJohnnyCash's Avatar
    You suggested me to search for viber's files with this app, delete them and try to reinstall it?
    10-07-2016 01:30 PM
  4. holdum333's Avatar
    Hi! I'm saying that when I have had problems trying to reinstall programs that I have uninstalled; after I cleaned up all the left over files with Search Everything, I was able to reinstall the program. I also use regedit to remove left behind registry items also, but that's a different ball game. HTG shows you how to use this tool!
    Everything is an Awesome Utility that Locates Files and Folders Instantly in Windows
    PS This is a great tool and it's worthy of a try!
    iJohnnyCash likes this.
    10-07-2016 03:29 PM

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