1. ttsoldier's Avatar
    My surface pro 4 always had one account, mine

    However, about two weeks ago I noticed that the facebook apps were not opening. This includes facebook, messenger, facebook beta, messenger beta and Instagram. When attempting to launch an app, is just shows the splash screen for a little while, then it crashes. i've ted reinstalling the apps but the problem persists.

    I created a local account on my surface pro and the apps work fine there.

    So why do they work on the other profile and not on mine?

    I've tried this but it does not work : https://www.tenforums.com/tutorials/...dows-10-a.html
    01-11-2017 10:31 PM
  2. holdum333's Avatar
    Hi I'm sure you have already been here, but thought I would suggest the Apps trouble shooter!
    https://support.microsoft.com/en-us/...r-windows-apps
    01-11-2017 10:42 PM
  3. ttsoldier's Avatar
    Hi I'm sure you have already been here, but thought I would suggest the Apps trouble shooter!
    https://support.microsoft.com/en-us/...r-windows-apps
    Yes I have tried this but every time I try to run it I am greeted with an error.See below screenshot

    report.png
    01-12-2017 08:30 PM
  4. holdum333's Avatar
    Hi friend! This is all I could find about your cache error! Clear & Reset Windows Store Cache in Windows 10 / 8.1
    Hope this helps. Have you ran a sfc /scannow+Dism?
    01-12-2017 11:16 PM
  5. ttsoldier's Avatar
    Hi friend! This is all I could find about your cache error! Clear & Reset Windows Store Cache in Windows 10 / 8.1
    Hope this helps. Have you ran a sfc /scannow+Dism?
    Problem was a permission problem with the folder...

    Couldn't fix it though so I just reinstalled windows.
    holdum333 likes this.
    01-20-2017 03:21 PM

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