05-11-2017 09:21 PM
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  1. LumPhile's Avatar
    LumPhile
    I have noticed, at least on my 640, that system apps cannot utilize the new reset option in CU. The option is greyed out for apps like mail and OneNote.

    Is this behavior widespread, or just peculiar to certain phones?
    05-09-2017 07:13 PM
  2. ven07's Avatar
    ven07
    Q&A Team
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    Same for my 640 :)
    Guytronic and libra89 like this.
    05-09-2017 09:18 PM
  3. libra89's Avatar
    libra89
    Ambassador
    Same for the 650 as well too in my experience.
    Guytronic and ven07 like this.
    05-09-2017 09:26 PM
  4. LumPhile's Avatar
    LumPhile
    Has anyone been able to reset the Mail app? Just trying to determine if it's a glitch or it's by design.
    05-11-2017 02:49 PM
  5. spicypadthai's Avatar
    spicypadthai
    Can't reset Mail and Calendar or any of the "system" apps such as Alarms & Clock and Calculator. Looks like if you can't uninstall it, you can't reset it. Others like News, Sports, and Word that can be uninstalled can also be reset.
    ven07 and libra89 like this.
    05-11-2017 05:01 PM
  7. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
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    Originally Posted by spicypadthai
    Can't reset Mail and Calendar or any of the "system" apps such as Alarms & Clock and Calculator. Looks like if you can't uninstall it, you can't reset it. Others like News, Sports, and Word that can be uninstalled can also be reset.
    Good catch :)
    libra89 likes this.
    05-11-2017 09:21 PM
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