[iconuser165]

I have a Nokia Lumia Icon. Within the last 6 months or so, I have developed this problem with the messenger app. I receive group texts but cannot respond. I receive videos, but can't play them. It is not Verizon that is causing it. I can do all of those things on the Verizon messaging App. I'm sure I'm late to the party on this but it is aggravating. Can anyone offer advice? Thanks.

[Hejt]

Did You try to uninstall the app and install it again? That helped me a lot times, if the app was updated more that 2 times, I'd recommed it...

[iconuser165]

Thanks for your response. This is the Microsoft Messaging App. I tried to uninstall it but it doesn't give me that option.

[slooksterpsv]

Are you running a release build? You may need to wipe and refresh. I would also check and ensure that you have available memory, clean out old messages, etc.