07-09-2017 01:17 AM
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  1. Peterh56's Avatar
    Peterh56
    On my wife's Surface Pro 3 and my Surface Pro we both have problems opening different store apps.

    Comes up with this error message.

    Check your account
    is currently not available in your account.
    error code 0x803f8001

    We are both on the latest version of Windows 10.

    Any ideas?

    Peter
    07-08-2017 10:36 PM
  2. causalityWin's Avatar
    causalityWin
    Have you tried resetting the problem apps yet?

    Apps & Features > Find the App > Advanced Options > Reset

    One of the many ways to access Apps & Features settings is by right-clicking the Windows Start button. Or you can just use the search function.
    07-09-2017 12:52 AM
  3. Peterh56's Avatar
    Peterh56
    Thanks for idea. Just tried it and still the same result ☹
    07-09-2017 01:17 AM
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