1. vEEP pEEP's Avatar
    Hello,

    I have a few USB keys I use to transfer data the old school way....

    The USB keys work on my laptop, but not my desktop. When I plug them in - they are not recognized. No drive letter shows up.

    I check device manager and I see and error like USB Disk 2.0 disk error.
    I tried formatting the USB (fat32) again - same issue.
    Rebooted W10 computer - same thing. Other USB connected items work fine.

    Help?
    07-21-2017 08:14 PM
  2. vEEP pEEP's Avatar
    Ok, my driver says this:

    Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

    The driver could not be loaded because a previous version of the driver is still in memory.

    Now what? I have rebooted....disabled the device, re-enabled it?

    Suggestions, please!

    Thanks,

    Mr.
    V
    07-22-2017 06:26 PM
  3. mjperry51's Avatar
    Try looking at Disk Management and see if it remains remains there when unplugged. . .
    07-23-2017 09:54 AM
  4. vEEP pEEP's Avatar
    Thanks mjperry51!

    I uninstalled it and rebooted - it's back!

    Try looking at Disk Management and see if it remains remains there when unplugged. . .
    07-23-2017 11:02 AM

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