Where did my DVD drive go to?

Dennis Duggan

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Sep 14, 2017
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I am getting this in my device manager.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I have googled and followed all of the solutions that delete filters. While in regedit I tried to open the properties key and it could not open that key. I tried to rename it, delete it and all failed because there is a problem with this key. How can I solve this??
 

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