10-12-2017 05:29 AM
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  1. cr_buck's Avatar
    Switching carriers was the reason I had to drop Windows Phone but now with Groove going and they also dropped the Work to Play package it is making it harder to justify using Microsoft every day. I used their services because I wanted a complete experience but honestly, now the experience of their own products has become better on other platforms than on Windows as a whole. The other reason I have lost a lot, if not all faith, in Microsoft is their stance on supporting long standing platforms. Google and Apple will drop a platform nearly right away if it doesn't work but if they get a following and keep it for a while it's there to stay. With Microsoft, you can be deeply entrenched in their ecosystem and then they just pull the rug out from under you abruptly. At least with the fail fast concept of the others you know that the instability is at the beginning and not just anytime. I honestly wouldn't be surprised if some day they just decided that they don't need Office or better yet Xbox and I will be left with nothing. Until they can show commitment to products or services they have had for server years and stop panning it off on some other company I will probably be taking a break from them.Microsoft has great ideas, their problem is getting them to market fast and future support. I am not even sure if I want to purchase an Xbox One X anymore and there is a strong chance I will not renew my subscription to Office 365.

    As stated so many times I like Windows and Windows Phone, my personal set up is a 950XL with dock, Surface Pro 4 with dock and this is my tablet/laptop/desktop, an Xbox One as the base for my entertainment system.

    I subscribe to Office 365, Xbox Live, Groove, Skype number and subs.

    Similar setups for my wife and family

    I do plan on buying the Xbox One X maybe just after the holidays. The main reason being 4K, I want to be able to watch 4k through the Xbox One (Netflix etc.) and improved games graphics.

    But then I cannot help but see a period of retrenchment from Microsoft products and services for me, this may not come into effect until midway into 2018 as my setup and my 950XL is currently working OK, but come next year I will probably have to jump ship on the phone front.

    If I do this, I know I can get MS products, software and services on Android or Mac systems (Already doing this on my work Samsung).

    But why on earth would I continue to give MS money for services when the competition is often better, certainly fleeter of foot when it comes to newer ideas. And more importantly integrated to the ecosystem. I currently use Groove because it is an MS product on MS/Windows devices and certainly not because it is the best music player out there. The same would go for most of the stuff I use.

    Anyone else planning a period of retrenchment from MS products and services unless MS manage to get their finger out and fast?
    10-03-2017 11:23 AM
  2. Monte Constable1's Avatar
    Blah blah whiny blah blah. It sucks, but windows death and Groove going away are two very different things. FYI I was a Groove pass person too. Google and Apple kill services and features all the time.
    Polychrome, ZantReve and Kaymd like this.
    10-03-2017 11:23 AM
  3. Didier3001's Avatar
    Exactly. Too many people compare a 500€ laptop with a 1800€ Macbook after they had a poor experience with Windows. If only they would buy a 1200€ PC on the first place they would have a great experience from the very beginning and be able to keep their laptops much longer
    Polychrome and Kaymd like this.
    10-03-2017 11:31 AM
  4. bbennett40's Avatar
    Like others have said, I believe MS to be completely pulling out of consumer products, except for Xbox. I can't see myself continuing to stick with a company who keeps dropping the things I use from them. I've never been much on bashing them for their decisions, but I'm really about done.
    fpostrow and anon(10329439) like this.
    10-03-2017 11:39 AM
  5. nightryder21's Avatar
    Microsoft Products I Used To Use

    1) Windows Pro
    2) Windows Phone
    3) Xbox
    3) Office 365
    4) Onedrive
    5) Outlook.com
    6) Bing
    7) Bing Maps
    8) Xbox/Zune/Groove Music
    9) Onedrive Photos
    10) Skype
    11) Onenote
    12) Cortana

    Microsoft Products I Use Now

    1) Windows Pro
    2) Windows Phone Replaced w/ Android
    3) Xbox Replaced W/ Roku (May revisit w/ Xbox One X
    3) Office 365 Just Canceled Last Month Only Use Free Office Online
    4) Onedrive I Still Use It For Basic PC Backup but I use Google Drive Full Time
    5) Outlook.com
    6) Bing
    7) Bing Maps Replaced with Google Maps
    8) Xbox/Zune/Groove Music Replaced W/ Spotify
    9) Onedrive Photos Replaced W/ Google Photos
    10) Skype Replaced with WhatsApp
    11) Onenote
    12) Cortana Replaced w/ Alexa For The Most Part


    So yea, Microsoft is really looking to get out of the consumer space. Bing and Outlook.com may be on the chopping block next for me if Microsoft continues their trend. I love them both as of now still. Microsoft is getting less and less of my money.
    Laura Knotek, dgr_874 and fpostrow like this.
    10-03-2017 11:43 AM
  6. DjeTe's Avatar
    Really funny some of you. You buy a service/product and expect it to last (get updated and get service on it) for the rest of your life, and probably your kids will inherit as well. Everything will come to an end sooner or later. If you buy a service from google or a playstation 4 from Sony you don't what will happen tomorrow with that.
    10-03-2017 11:46 AM
  7. 7VN's Avatar
    The root and responsibility of the problem always starts at the top. Personally, since 2014, I see nothing more than a lot of fragmented visions. There is no commitment to the vision in whatever they touch nowadays. Skype, Nokia, WinRT, SilverLite, Windows 10 Mobile... and now Groove. All these acquisitions are done either half heartedly, or those spearheading the direction are being handcuffed or are either incompetent. Great ideas, but not much effort to entice the public to desire the product any more. Their focus is on Azure and Enterprise. No problem there but if the goal is primarily at the Enterprise level, then I agree with the above statement with MS becoming an IBM.

    So here is the next observation. Groove dies, developers quit updating their store apps, then what is the use of UWP?
    Last edited by 7VN; 10-03-2017 at 11:50 AM. Reason: spelling
    anon(10329439) likes this.
    10-03-2017 11:48 AM
  8. bobsentell's Avatar
    I already bailed on the phone front. Too many app developers are jumping ship and Microsoft seems to be allowing it to die a slow death. However, I still use Microsoft services and apps on Android. I use the Arrow launcher and Outlook. I used Groove until I realized how much far behind the Android version was compared to Windows. I've since moved to Amazon Prime Music since it was free with my Prime membership.

    I'm not planning on moving away from Xbox or Windows. While Microsoft appears to be conceding the consumer market on the phone, I don't think they will with Xbox or Surface. Xbox has almost reached "generic name" status when the average non-techy talks video games despite the PS4 sales lead. Add in the all-in Microsoft is doing with Xbox One X and I don't see them moving off it.

    In general, it appears Microsoft is retrenching where they are strongest: the business market. But I believe they will keep their successful consumer segments. Windows Phone just never was.
    10-03-2017 11:51 AM
  9. Joachim David's Avatar
    They just don’t invest in their users. I got that a long time ago so I switched from a good setup with a Nokia 720 and before that a Samsung Omnia to an iPhone 5C and later an iPhone SE. All of these are great and reliable phones, although the Windows Phones spent a lot of time updating while for iPhone it’s usually a breeze.

    I used to believe in the productivity statement Microsoft made, but right now I don’t see how you can be productive with Microsoft continually killing all of its services. I’ll try to stick with OneDrive and Office 365 for as long as I can though.
    10-03-2017 11:55 AM
  10. domain9's Avatar
    I have several issues with how Microsoft does things, I don't know why they are giving up on mobile, and I don't understand how the get away with two year cycles of hardware upgrades in a way. The fact that they are as successful as they are is amazing they preach mobile but everything they do is opposite. I know they have office 365 and the cloud stuff but how do you not care about consumers. I think everyone should have given up on them a long time ago. They don't give any updates on progress for anything other than windows, people have no idea if there will be a mobile platform to use it's always wait and see what's next then nothing comes. Move to Android and Mac and get it over with even Microsoft cares more about them than they do microslft
    10-03-2017 12:11 PM
  11. sinime's Avatar
    No, the world isn't coming to an end because MS cancelled Groove, however, its just another piece of the puzzle and evidence MS doesn't care about its consumer space.
    That's the problem. Canceling Groove, on it's own, doesn't mean a whole lot. But couple that with everything else they are doing, and maybe it's the straw that broke the users back. I was arguing a with a friend a couple of weeks ago about the demise of Windows. I wouldn't be surprised if after 5-10 years, Windows is only for business and high end gamers. Assuming those high end gamers don't find another avenue, like switching to Steam boxes. I'm not sure how Steam Boxes work.. Can you just build your own rig and throw SteamOS on it or do you have to buy a preconfigured box? Regular users don't need anything more than a tablet, and why buy a Windows tablet when there are better app options with either competitor.

    I whole heartedly agree that MS doesn't seem to care about its consumer space.

    After the Groove announcement yesterday, I was actually a little relieved. I had my music pass paid up till October of next year. My wife and I have been actively debating where to go, iOS/Android and I was concerned at how well I'd be able to use my Groove music pass once we switched. Well I don't have to worry about that anymore.
    Last edited by sinime; 10-03-2017 at 12:43 PM.
    10-03-2017 12:25 PM
  12. bh5213's Avatar
    I will probably always use a laptop/desktop with windows. But I am becoming more interested in a Chromebook just because I don't do much on the computer other than email and browse the internet. I have already moved to Android phone and switched to some of Google services. I still use one drive but may stop since I am an Amazon prime member, I get unlimited cloud storage. I use Amazon music as well. Never used Groove all that much. So yeah, like others stated, MS just doesn't excite me anymore.
    10-03-2017 12:37 PM
  13. sporosarcina's Avatar
    Windows at its very core has always been an Enterprise solution that has adopted consumer space available or needed. People didn't buy a PC as a consumer device, they bought it to do work, usually because it was what their Enterprise job was doing. Can most people survive on an iOS or Android device, sure, but Enterprise will still need Windows for the foreseeable future, there is just too much high end entrenchment and development entrenchment to offload on essentially a mobile platform. In 5-10 year people will still have laptops (or the equivalent) running Windows and all the apps/programs present in Enterprise, people who say otherwise are still waiting for the "year of Linux"
    Polychrome likes this.
    10-03-2017 12:38 PM
  14. sporosarcina's Avatar
    Casual gamers have never been on PC. The consoles have much better OS design for a routine gaming than a PC does (hence the success of the Steam abstraction layer). It will be the same in the future, gamers will be on the consoles and tablets but a small, and lucrative group of hardcore gamers will be on the PC because no where else will they have the freedom to tweak the system to their liking.
    10-03-2017 12:41 PM
  15. BLKahuna's Avatar
    I've been an MS fan for a long time. XBox, SurfaceBook, Lumia 950 (and 4 WP phones before it), desktop w\Win10 Pro, Office 365.

    I've had no problems with Win10 (recently) and like it. By SurfaceBook is great. I love my Lumia and believe that the WP mobile OS is better than iOS or Android.

    But.

    I've suffered for 7 years with very few apps available to me. The few that I could get and used have been shutting down one-by-one or haven't been updated in many years. I'm becoming a mobile phone island and while the OS is still great and the phone works wonderfully, I'm pining for some apps. I'd like to believe in the mythical Surface phone\device but MS is so tight lipped I can't be sure there is one or what it will look like.

    Oddly, the last straw for me is that Bill Gates uses an Android. He must have the inside track on MS development and he's chosen not to wait for a Surface phone. I won't either. I decided to buy last year's flagship LG Android phone (V20). It's $350 and since I'm so app deprived, will seem like a futuristic device to me. Hopefully I can get a couple years out of it and then I'll reevaluate the MS phone offerings (if there are any). Even if there is a Surface phone in the future, I'm not sure I want to invest (what will no doubt be a lot of money) in the first version.
    Laura Knotek and fpostrow like this.
    10-03-2017 12:42 PM
  16. sporosarcina's Avatar
    I must be the odd duck here. I have a 950, Surface 3 for inking, a college-owned Thinkpad laptop, and my personal gaming desktop at home. I work on a "Microsoft campus." My computers are about work, my phone is for phone functions, snapshots, and social media. I have yet the experience and "oh I have to jump ship" moment on any of my MS devices. Yeah, now I will move the Spotify, but that still works on all my devices. I'm fine with the journey MS is taking out of "W10Mobile" into a single unified system that will most likely incorporate telephony. Where would I jump to that is better than my 950... the only one that at all strikes my fancy is the Note 8 for the inking capabilities, but frankly I would get a midrange Android with hotspot capability and a Note Tab 3 for less money and more useful inking. For now I'm fine with MS.
    Kaymd likes this.
    10-03-2017 12:48 PM
  17. TennisGuy45's Avatar
    Having just come from Ignite and seeing their clear vision and strategy I have no plans to stop using all Microsoft services.

    Microsoft is really focusing hard core on schools, businesses, and enterprise.

    They are not going to waste time or effort in over-saturated markets where other large companies have already entrenched themselves.

    Phone and groove are great examples. Yes, its unfortunate to see them go but it needed to be done.
    Skype is getting integrated into other products and its possible to see it go as well.
    Kaymd likes this.
    10-03-2017 12:48 PM
  18. HeyCori's Avatar
    I never had faith in Groove, and I don't subscribe to this, "All my digital content must be available through one provider," mentality. So no, I have not lost faith. I look at sales numbers (or sometimes lack of sale numbers), and I try to make logical predictions. That way I'm not blindsided when <insert service/product> gets cancelled.
    Last edited by HeyCori; 10-03-2017 at 01:52 PM.
    Laura Knotek and aximtreo like this.
    10-03-2017 12:49 PM
  19. cdb033's Avatar
    Why stick around? The Groove thing really hurt. After all these years, this.... It feels like a stab in the heart. I've invested thousands into Microsoft products and services... And that was a total mistake. I blame this on leadership!!!! My heart is sadden. For the first time ever, i looked at my Surface pro 4 differently. I no longer want it.
    etphoto, sinime, fpostrow and 2 others like this.
    10-03-2017 12:51 PM
  20. sinime's Avatar


    Sent from mTalk
    Laura Knotek and theefman like this.
    10-03-2017 12:58 PM
  21. JasonH81's Avatar
    I'm a little nervous. Nadella has me nervous. If all he cares about are share holders, then i don't know what to think. Is he really gonna go all in on enterprise and put consumers on the back burner? I'm really not a fan of android or iOS. I'll just have to be patient. But sadly i need to get an android phone because i want to do Lyft and some other apps that have no website alternative. It sucks, hopefully Windows retrenchment gets them to focus and get their act together. For me, there's really no alternatives.
    10-03-2017 01:02 PM
  22. jlzimmerman's Avatar
    I've been a member here since 2009.
    I've dumped thousands of dollars into MS products and services.
    I've owned a dozen different MS devices.
    I've been an Xbox Gold member for 10 years.

    I'm done, Microsoft. You created beautiful things to get me to fall in love and believe in what you were preaching, only to say "Just kidding." Kinect, Band, Groove, Windows Phone, OneDrive Placeholders and unlimited storage, Project Spark, Cortana, etc......all cast aside or cancelled.

    I remain here at Windows Central because my company is upgrading to W10 over the next year or two. Everything else Microsoft in my life will end as subscriptions expire. I'll continue my migrate my $ervice$ to Google.

    My Ninja Cat sticker and my Nokia Treasure Tag hanging in my cube are sobbing, and I stare back with the same sympathy. Back in 2014 everything looked so bright and MS had innovation coming out of every pore. But you, Microsoft, have spoken. I will not support a platform that wants to push me away. Your loss.
    10-03-2017 01:11 PM
  23. Laura Knotek's Avatar
    I've been an MS fan for a long time. XBox, SurfaceBook, Lumia 950 (and 4 WP phones before it), desktop w\Win10 Pro, Office 365.

    I've had no problems with Win10 (recently) and like it. By SurfaceBook is great. I love my Lumia and believe that the WP mobile OS is better than iOS or Android.

    But.

    I've suffered for 7 years with very few apps available to me. The few that I could get and used have been shutting down one-by-one or haven't been updated in many years. I'm becoming a mobile phone island and while the OS is still great and the phone works wonderfully, I'm pining for some apps. I'd like to believe in the mythical Surface phone\device but MS is so tight lipped I can't be sure there is one or what it will look like.

    Oddly, the last straw for me is that Bill Gates uses an Android. He must have the inside track on MS development and he's chosen not to wait for a Surface phone. I won't either. I decided to buy last year's flagship LG Android phone (V20). It's $350 and since I'm so app deprived, will seem like a futuristic device to me. Hopefully I can get a couple years out of it and then I'll reevaluate the MS phone offerings (if there are any). Even if there is a Surface phone in the future, I'm not sure I want to invest (what will no doubt be a lot of money) in the first version.
    I got a new V20 at the beginning of August 2017. I've been using it for almost two months now, and it is working very well for me. I'm very happy with it, especially for the camera and quad DAC.
    HeyCori and aximtreo like this.
    10-03-2017 01:22 PM
  24. Biff Henderson's Avatar
    Why do excellent products fail in the marketplace? Poor marketing. So much of the technology sold today is fad, fashion, style, pure pressure. It is all about marketing and has little to do with the actual hardware/software. Good marketing can sell bad products. Bad marketing can kill good products. Microsoft is awful about marketing. The image is that it's not cool to own their products. Instead they are the punching bag. They have too many nerds and not enough marketing experts.
    HeyCori likes this.
    10-03-2017 01:25 PM
  25. Sefin's Avatar
    I think MS is doomed in the long run. Losing mobile war was something they were not supposed to let happen.

    Honestly who except enterprise and gamers need windows and its services? Almost nobody.

    With Samsung copying continuum... Why would ordinary man need a computer? With gear VR you won't even need display in the near future...

    As was said they are shooting themselves in the foot with every dumb decision and poor marketing.
    anon(10329439) and dgr_874 like this.
    10-03-2017 01:43 PM
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