1. Sergio Armenta's Avatar
    So after updating my surface laptop to the newly released update by Microsoft my laptop has been freezing up, showing the blue screen and rebooting constantly. At one time it booted to the UEFI screen in a loop and wouldn't let me boot my laptop to the login screen. I did not want to do this but I'm going to have to restore my laptop to factory default and hopefully that fixes the problem.

    What other issues have you experienced with the new update?
    05-02-2018 08:12 PM
  2. Grimlock's Avatar
    I had blue screens after the April update so I thought an easy fix would be a clean install- but after doing two clean installs i am still having all kinds of problems. I guess they forgot to test this on the surface laptop.

    I think I might go back to the fall creators update because I'm finding the stability issues to be unbearable.
    05-03-2018 12:53 AM
  3. Sergio Armenta's Avatar
    I restored my Surface Laptop to factory default back to the way it came out of the box. I then upgraded again to Windows 10 Pro. Then Windows Update starting downloading all the updates as soon as it started downloading the April 2018 update I got the blue screen so I waited until my laptop restarted and turned off the feature updates for the next 90 days since it hasn't downloaded any feature updates it's been running just fine. So seems to me there's an obvious issue with this update and the Surface Laptop
    05-03-2018 02:32 PM
  4. Grimlock's Avatar
    I restored my Surface Laptop to factory default back to the way it came out of the box. I then upgraded again to Windows 10 Pro. Then Windows Update starting downloading all the updates as soon as it started downloading the April 2018 update I got the blue screen so I waited until my laptop restarted and turned off the feature updates for the next 90 days since it hasn't downloaded any feature updates it's been running just fine. So seems to me there's an obvious issue with this update and the Surface Laptop
    Same thing for me- I went back to 1709 and it's running perfectly now. I'll wait a month or so before trying to update again.
    05-03-2018 05:03 PM
  5. Lesley Rennie's Avatar
    So after updating my surface laptop to the newly released update by Microsoft my laptop has been freezing up, showing the blue screen and rebooting constantly. At one time it booted to the UEFI screen in a loop and wouldn't let me boot my laptop to the login screen. I did not want to do this but I'm going to have to restore my laptop to factory default and hopefully that fixes the problem.

    What other issues have you experienced with the new update?
    05-13-2018 09:07 PM
  6. Lesley Rennie's Avatar
    I hesitated to install the new Windows April 2018 update as my laptop always has issues after these major updates. However I set it up and look and behold, a problem. After pc turned back on, Microsoft Edge uploaded what I believe to be a fake message saying that I have 3 viruses and to click on the Continue button to scan the pc. I used Task Manager to end the program but when clicking on Microsoft Edge again, the same message appeared.

    The message claims to be from Microsoft Security essentials, which is unsupported on Windows 10. Has anyone else experienced this issue? I have scanned the pc via Windows Defender and it was all clear. I deleted my browsing history and cookies , and restarted the computer. The message came up again so I have repeated the same and turned the computer off as this has taken over 6 hours and is getting on for 3.30 in the morning and I am feeling tired!

    Any other information greatly appreciated.
    05-13-2018 09:24 PM
  7. VictorKenya's Avatar
    I'm using maybe the oldest hardware dell latitude E6510 but I have never run into any update issues since windows 10 was released. Currently rocking April update and everything is working as it should.
    My device has 4gigs of ram, Intel core i5 4th generation.
    05-27-2018 12:51 PM
  8. Hayris's Avatar
    So after updating my surface laptop to the newly released update by Microsoft my laptop has been freezing up, showing the blue screen and rebooting constantly. At one time it booted to the UEFI screen in a loop and wouldn't let me boot my laptop to the login screen. I did not want to do this but I'm going to have to restore my laptop to factory default and hopefully that fixes the problem.

    What other issues have you experienced with the new update?
    I am having the same problem in the new update. did you fix the issue after restoring laptop to factroy default?
    05-30-2018 06:42 AM
  9. Sergio Armenta's Avatar
    I am having the same problem in the new update. did you fix the issue after restoring laptop to factroy default?
    The problem did get fixed with a full system restore. I ended up restoring my laptop back to the way it came out of the box, so when I restored it, I had to update to Windows 10 Pro. But so far no issues present since restoring.
    06-16-2018 06:41 PM

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