1. pupton's Avatar
    Hi all.

    Just ordered a Surface Pro 6 to replace an iPad that was getting old.

    One thing I liked on the ipad was that it received push email even when asleep and alerted me with a sound.

    Is there a way to get my new Surface Pro 6 to do this even when asleep?

    Ive posted this question in the Windows 10 forum as this is not specifically a Surface Pro question...
    12-03-2018 02:02 PM
  2. ven07's Avatar
    Wouldn't adding the email account to the email app achieve this?
    Guytronic likes this.
    12-04-2018 10:37 AM
  3. pupton's Avatar
    Hi, thank you for your response. yes it is assumed that I will have already setup the Surface Pro to connect to my email account.

    My question is mainly about whether windows 10 is cabable of receiving push email notifications when asleep like the iPad does.

    Example of use. I use the ipad for a while. I close the lid and the screen goes to sleep. Whilst asleep, the iPad still receives email notifications and will alert me with a sound. It would continue to do this until it either runs out of battery or I turn it off.

    I dont think this is a Surface Pro specific question and is probably more related to Windows 10 functionality.
    12-04-2018 10:45 AM
  4. ven07's Avatar
    Ah thanks for breaking it down! Well W10 does have the functionality. It works well on my laptop, but I can't speak for the SP. Sorry :/

    Settings > system > notifications > scroll down for list > set mail to 'on' (by clicking/tapping on it, you can also set the priority and where it is displayed in the action center)

    Also there is a reg. hack available to keep your action center open at all times. This way, if you set the mail notifications priority to 'high', the notifications will be visible as soon as you go back to work on the SP, because of the fact that the AC is always visible
    Guytronic likes this.
    12-04-2018 11:04 AM
  5. pupton's Avatar
    Thankyou for the pointer. Hopefully my shiney new SP6 will alert me whilst asleep.
    ven07 likes this.
    12-04-2018 11:20 AM
  6. pupton's Avatar
    SP6 arrived last night and it looks like it doesn't send notifications when asleep :-(
    12-05-2018 03:33 AM
  7. ven07's Avatar
    Does tablet mode help? Just a shot in the dark
    Guytronic likes this.
    12-05-2018 02:10 PM

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