1. vEEP pEEP's Avatar
    Hello,

    My Alcatel Idol 4S - the phone, only works with speaker phone. I cannot hear anything when it is not used.

    Any idea if this a setting or it is goosed?

    thanks!

    Mr. V
    03-20-2019 10:14 PM
  2. pkcable's Avatar
    Did it just suddenly happen, or did something lead up to the problem? I guess you HAVE tried simply rebooting the phone?
    03-21-2019 11:13 AM
  3. vEEP pEEP's Avatar
    Hey Pkcable,

    yes, I did! This really odd.

    There is no setting to disable it, is there? So it only works with speaker phone?

    Thanks for helping me out!

    Mr. V
    03-29-2019 07:46 PM
  4. Adventurer64's Avatar
    Hey Pkcable,

    yes, I did! This really odd.

    There is no setting to disable it, is there? So it only works with speaker phone?

    Thanks for helping me out!

    Mr. V
    My 950XL has just started having a similar problem where I put it on speaker and I can hear the caller, but they can't hear me. Then I turn off speaker and they can hear me again. If I try speaker (on same call) then it sometimes works where we can hear each other. When I turn speaker off again, then they can't hear me and I have to put speaker back on. If I hang up and dial again, then all is good until I try to use speaker again. Not sure if that made sense, but I've just started having problems with speaker phone function as well.
    03-29-2019 11:55 PM
  5. Adventurer64's Avatar
    Oh, and the flash light quick start icon sometimes disappears. This started several weeks ago. Soft reset brings it back most of the time. My MS news app stopped working today. I'm getting concerned the end is near.
    vEEP pEEP likes this.
    03-29-2019 11:59 PM
  6. Adventurer64's Avatar
    All is good again except speaker phone.
    03-30-2019 01:46 PM
  7. vEEP pEEP's Avatar
    You are sort of making sense. How old is your phone?

    If I can't figure this out - I sadly have to go Android...

    thanks for chiming in!

    My 950XL has just started having a similar problem where I put it on speaker and I can hear the caller, but they can't hear me. Then I turn off speaker and they can hear me again. If I try speaker (on same call) then it sometimes works where we can hear each other. When I turn speaker off again, then they can't hear me and I have to put speaker back on. If I hang up and dial again, then all is good until I try to use speaker again. Not sure if that made sense, but I've just started having problems with speaker phone function as well.
    03-30-2019 06:13 PM
  8. vEEP pEEP's Avatar
    We share the same fear!

    WP users, all 3 of us must unite!
    03-30-2019 06:14 PM
  9. Adventurer64's Avatar
    You are sort of making sense. How old is your phone?

    If I can't figure this out - I sadly have to go Android...

    thanks for chiming in!
    Well, assuming it was actually new when purchased off ebay (seller listed as new). I guess just over 6 months. Currently, when I press speaker phone, I pretty much have to hang-up and call again because when I take it off speaker, most of the time caller still can't hear me. I don't think this is a hardware issue.
    03-31-2019 07:57 PM

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