1. Paolo Migliaccio's Avatar
    (EN)

    I heard a strange noise between the screen and the keyboard at irregular intervals. after carrying out a check with the microsoft app "Surface Diagnostic Toolkit" I discovered that the problem is the power connector receiving this result: clean the dust or metal particles from the power connector.
    Since from the surface book 2 it is not possible to remove the battery like any other laptop, how can I clean the connector (safely) without risking making trouble (exp. short circuit, or damaging the electrical circuits, battery, etc.) using a isopropyl alcohol?

    (IT)

    sentivo un rumore strano tra lo schermo e la tastiera ad intervalli irregolari. dopo aver effettuato un controllo con l'app microsoft "Surface Diagnostic Toolkit" ho scoperto che il problema è il connettore di alimentazione ricevendo questo esito: pulire la polvere o le particelle metalliche dal connettore di alimentazione.
    Dato che dal surface book 2 non è possibile rimuovere la batteria come qualsiasi altro pc portatile, come posso pulire il connettore (in sicurezza) senza rischiare di fare guai (es: cortocircuito, o danneggiare i circuiti elettrici, batteria, ecc) usando dell'alcool isopropilico?

    Thanks
    Grazie,

    Paolo Migliaccio
    04-24-2020 03:00 AM

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