1. tech-troubles's Avatar
    ISSUE: WINDOWS EXPLORER WONT SHOW PHONE TO ACCESS FILES

    Hi,

    i cant access files from the pc on the vivo phone again.I often access files on phone on this pc's with no problem with other phones i have.

    On Phone:
    I have entered "usb" into the phone search:
    In "USB Controlled by":
    at usb preferences: "this device" is chosen,and wont allow the other choice of "connected device" to be chosen and, will not allow to
    switch to other option of "connected device"

    "this device" is chosen:
    "file transfer is chosen" in the list below it

    PC:
    In USB Settings :
    "USB" : has option to notify if there are issues connecting to usb devices,all 3 options ticked
    In "Autoplay"
    Has "autoplay" on
    autoplay defaults are all to "open folder to view files', also tried "ask every time' option.Neither work

    RESULT:
    PC WILL NOT SHOW THE PHONE AT ALL (?) - phone vibrates when i connect it to pc and is charging

    I remember this ohone to be touchy,and i has to do something for it to be seen by windows explorer on windows 10,but cannot remember what that is anymore.

    WHAT/HOW TO ACCESS THE FILES ON THE VIVO PHONE?
    Have checked user manual.
    I access phone on my pc all the time,there is no issues except with this phone

    Please help
    Thanks
    09-02-2022 02:24 AM
  2. interlocutor1980's Avatar
    Strange, I suggest you give this feedback to "Vivo" and also report it on "Vivo Community Forum" and "XDA Developer Forum". This will definitely help...
    09-03-2022 11:04 AM
  3. tech-troubles's Avatar
    Strange, I suggest you give this feedback to "Vivo" and also report it on "Vivo Community Forum" and "XDA Developer Forum". This will definitely help...
    yes,i have already contact vivo,and its still not working.The options needed have been enabled but still cant be seen on pc.

    usb debugging enabled
    reset to default settings
    "this device chosen" and file transfer chosen

    still not working.

    regards
    thanks
    09-05-2022 04:31 AM

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