Trouble setting up Remote Destop

holzlondon

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Jan 3, 2012
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Hi all,

I'm having trouble setting up remote destop on my Dell XPS 12 running Win8. I want to control it from my Surface RT, on which I have installed the Remote Desktop app from the store, but when I type in the compter name of my XPS, it cannot be found on the Surface.

I have enabled remote connections on the XPS through

control panel -> system -> remote settings

no problem. It has McAfee running on it, including the firewall. I disabled the firewall just to test it, but it remains unidentifiable on the Surface.

Maybe someone out there has a step-by-step setup tutorial?
Thanks in advance!
 

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stmav

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Sep 18, 2012
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Remote Assistance is completely different from remote desktop. Remote Desktop isn't on according to that tab. Is the image from the Dell?
 
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