1. John Balacano's Avatar
    screenshot-50-.png screenshot-49-.png having this problems lately


    note: I tried refreshing my P.C and nothing happens (most of the problems of users are being fixed by refreshing the P.C)
    09-25-2013 08:37 AM
  2. Racing Snake's Avatar
    Try this:
    windows +R
    (start --> run)
    and type wsreset.exe and click OK.

    Give it a few moments and try again.... this flushes the store cache which can sometimes cause issues - I've done this on both my surface and main laptop and seems to have helped the stability (and app updates) no end.
    09-25-2013 08:44 AM
  3. John Balacano's Avatar
    @racing I already tried this but no luck really :((
    09-25-2013 08:48 AM
  4. Racing Snake's Avatar
    :|
    Not sure mate, a quick google suggests a few things which you've probably already tried!:
    • with the store app open return to the desktop, then close the store app using the right click close on the snap-in menu on the right, then try to re-launch.
    • Someone suggested making sure your date & time are correct - and resync it to the MS time server. <-- Actually I know this stops the Apple store from working on the ipad.
    • Someone else suggested swapping to a local account
    • Others have suggested a system refresh (which it sounds like you've done).


    Good luck!
    09-25-2013 09:09 AM
  5. John Balacano's Avatar
    @racing yeah I already done the system refresh ill try more options that you have given
    09-25-2013 09:18 AM
  6. John Balacano's Avatar
    still don't work guys I think I should throw my laptop now :(((
    09-25-2013 09:54 AM
  7. azcruz's Avatar
    Earlier at a Microsoft event they have four devices at hand running Windows 8/Windows RT (one running 8.1 Preview) and I tethered the four to my HTC 8S to install the app PC Benchmark. All but one, the Acer S7 on Preview installed the app.

    Have you tried a different region?

    Sent from my Windows Phone 8S by HTC using Tapatalk
    09-25-2013 10:15 AM
  8. Endorsay's Avatar
    still don't work guys I think I should throw my laptop now :(((
    I had similar experience as you. Store was working fine for couple of weeks. Then it stopped for couple of weeks: though different error message. Then one day, I just woke up the laptop as usual, no updates or reboots, checked the Store and it was working again. I had tried a bunch and I agree very frustrating.
    09-27-2013 03:34 AM
  9. MoggSquad's Avatar
    PC Settings -> Accounts -> Verify your account. After you re-type your password you are good to go. Also make sure you're date/time/zone are correct.
    09-27-2013 03:23 PM

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