02-25-2015 04:00 AM
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  1. hopmedic's Avatar
    Question - did you upgrade to 8.1 using an MSDN copy of 8.1? When you use an MSDN download you have to use the MSDN Key. This obliterated my free WMC key that was on two of my computers before I realized it. The third computer I just waited until the upgrade was available for all, and it went fine. I've read of lots of people who downloaded 8.1 from MSDN having this problem, but not until it happened to me. In the case of using the MSDN RTM to upgrade, if you go back to the key that you used for WMC, it deactivates Windows. I never bothered calling MS to fix it, because the two PCs that I lost it on are both laptops, and the PC that's running the TV was left intact, so no major loss. I did hear reports of people contacting MS and getting new keys that would run WMC, though - I just never bothered.
    12-28-2013 01:46 PM
  2. joshingyou's Avatar
    Sorry for not reporting back! Seems like you guys found ways to fix it. I called MS Support and they basically gave me a new key that activates (of course after 2 hours on the phone with them). Good luck guys!
    12-29-2013 05:39 AM
  3. stevelock's Avatar
    Hi, can anyone advise what support number they managed to get to Microsoft on? I have tried various over the last week or so, and all I manage to get it messages advising me they are closed... Whilst I figure they get some time off for Christmas, every day seems a bit much :-(
    12-31-2013 06:58 AM
  4. Morpheus Phreak's Avatar
    You should be able to just use the automated activation line to reauthorize the key for the MCE add-on.
    12-31-2013 01:19 PM
  5. tgp's Avatar
    You should be able to just use the automated activation line to reauthorize the key for the MCE add-on.
    That's how I did it.
    Morpheus Phreak likes this.
    12-31-2013 01:25 PM
  6. Glenn Hulk Smash's Avatar
    Yes a Free Key from the MS Promotion Last Year. Here are the steps what I did:

    1. Install windows 8.1 with your 8.1 Key (used my dreamspark premium key)
    2. Add the MC feature with your free key and reboot
    3. Now windows will alert that your OS isn't activated although it was before the reboot.
    4. Go to settings and put a new product key in. Here I used my free MC Key and I could activate it online successfully.

    Hope I could help you guys
    That worked for me. Many thanks.
    The only difference for me is that the code I used is from the Media Centre Pack that I purchased.
    I hope that someone from MS reads this thread and fixes it so it is clear what to do. I was panicking that I was going to have to be on hold for hours with a Microsoft support script monkey
    01-22-2014 04:11 AM
  7. bugfixer's Avatar
    I just encountered this as well.
    In my case, my experience with Microsoft was horrific.
    I talked with a level 2 supervisor, who basically told me that I was an ***** for installing a version 8 Media player on Windows 8.1 "And I should have KNOWN better"

    Over remote, the 2nd level supervisor kept illustrating that Windows Media player was for VERSION 8 only.

    (Although in the email it clearly does not spell out that installing it on Windows 8.1 would violate the license.)

    I was told that while yes, I have a license for 8.1, and yes I have a license for an UPGRADED Windows Media Player, this was not the same as an 8.1 license WITH Media player.

    I was told repeatably that I had to re-install Windows 8, and do a clean install. (This was "company policy")

    What rubbish.

    Here is the rub:
    While this software took great pains to check the validity of the License key (to make sure it was not "a pirated" key), they took absolutely no pains to check that the software would not create a licensing conflict.

    This is unacceptable Microsoft!

    So they are willing to spend significant developer hours in making sure that I do not steal $10 from them, they however would not spend some time to make sure that users do not run the risk of losing an incredible amount of time being forced to re-install their entire operating system, programs, licenses etc.

    I am really really looking at moving off the Microsoft platform and on to something else.
    08-05-2014 12:14 PM
  8. webkrawler's Avatar
    I don't know if this helps or not, but I recently had issues with the Media Center key in Windows 8.
    I have 4 computers I installed Windows 8 on and I never kept track of which computer got which key. I installed Media Center on them and when you go into settings and look for the key it displays the Media Center key as the Windows 8 key.

    I discovered that if I ran Belarc Advisor, under where it lists IE 10 or IE 11, it gives a product key. THAT is your ORIGINAL Windows 8 key.
    08-07-2014 03:48 AM
  9. Iulian Caeriu's Avatar
    Attachment 47792

    Upgrade from 8 Media Center to 8.1 Media Center using Windows Store...installation and activation works perfectly without any hiccup or problems.
    02-25-2015 04:00 AM
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