1. garak0410's Avatar
    I had this notion to try to move to XBOX Video for my streaming purchases. Sometime back, I purchased a movie on my XBOX Console but I noticed it never shows up on my XBOX Video app.

    So today, I did another test purchase with the XBOX Video app in Windows 8.1. I purchased a movie and two TV series. The movie shows up but both TV shows do not show. If I select TV shows, it says "It's Lonely Here."

    I called support and they can't seem to find the problem and said someone will call me back later.

    Anyone else have quirks like this?
    11-19-2013 09:50 AM
  2. Laura Knotek's Avatar
    Have you ever heard back from Microsoft support?

    I've never tried Xbox Video, since I've been a Netflix subscriber for many years.

    If you did hear back from Microsoft support, what did they say?
    11-20-2013 01:29 PM
  3. garak0410's Avatar
    Have you ever heard back from Microsoft support?

    I've never tried Xbox Video, since I've been a Netflix subscriber for many years.

    If you did hear back from Microsoft support, what did they say?
    Nope...no call back. I have a ticket number but you know, I don't have a lot of free time. They need to follow up with me.

    I DO see the TV Shows on the XBOX but not the Windows 8.1 app.
    11-20-2013 01:44 PM

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