1. sd173's Avatar
    For the past seven months or so, I have been having an issue where a file called "OGLdpf.log" creates itself when I open/edit a file in Photoshop, Adobe Illustrator, Adobe Premier, Autodesk Inventor, Paint, and any other graphic design program. The first time this happened, I double-clicked the OGLdpf.log file and it opened as a blank Notepad document (its file size is 0 bytes). For some reason, it doesn't appear every time I edit a file in these programs but at random times. When I edit a file, for example a .PSD in PhotoShop, an OGLdpf.log gets created and appears as if it was for that specific .PSD file because a second OGLdpf.log doesn't get created if I were to edit it again. I've posted this on Microsoft Community before, but nothing posted there fixed this - and the only thing that might've fixed it is a link to an updated Intel driver, but the link didn't work. What I've gathered from that Microsoft Community post is that it's a problem with the graphics card/driver. I've tried to automatically update the Intel graphics driver through the Device manager, but according to the Device Manager, it's up to date. I've searched Intel's website for a new driver and found one but my computer, the original Surface Pro, does not meet the minimum requirements for it. Has anyone else ever experienced this issue or know how to fix it? Is there another driver on Intel's website that could fix this that I just didn't look hard enough for?
    06-13-2014 11:36 PM
  2. Guytronic's Avatar
    Hmmm...
    Another weird one.

    Is there anything on Microsoft's Download Center for the GPU?
    Download Surface Pro and Surface Pro 2 firmware and driver packs from Official Microsoft Download Center
    Himanshu Chowdhary likes this.
    06-14-2014 12:41 AM
  3. sd173's Avatar
    Hmmm...
    Another weird one.

    Is there anything on Microsoft's Download Center for the GPU?
    Download Surface Pro and Surface Pro 2 firmware and driver packs from Official Microsoft Download Center
    I downloaded the March 2014 firmware pack for Surface Pro, but after I got to:
    Surface Pro - March 2014.zip > 8.1 > Intel > Graphics
    I had no idea what to look for because I'm not sure what any of those files mean. Is there anything about the files that would tell me its the driver I'm trying to find?
    06-14-2014 01:02 AM
  4. Guytronic's Avatar
    Did you extract the folders to the desktop?
    I'd just leave 'em there then have Windows look for a graphics driver in the "Intel" folder...

    capture.jpg
    Himanshu Chowdhary likes this.
    06-14-2014 01:13 AM
  5. sd173's Avatar
    Did you extract the folders to the desktop?
    I'd just leave 'em there then have Windows look for a graphics driver in the "Intel" folder...

    Click image for larger version. 

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    Oops I forgot about that part. Anyway, after I extracted the folder and had the device manager search those folders for a driver it still says my graphics driver is up to date.
    Guytronic likes this.
    06-14-2014 01:27 AM
  6. Guytronic's Avatar
    :(

    Anything in Que for a S-Pro if you run Windows update?
    Maybe there's a non-critical or optional update there with newer hardware drivers.
    Himanshu Chowdhary likes this.
    06-14-2014 01:47 AM
  7. sd173's Avatar
    :(

    Anything in Que for a S-Pro if you run Windows update?
    Maybe there's a non-critical or optional update there with newer hardware drivers.
    Unfortunately, for solving the graphics driver problem at least, it's up to date. However, there is a cancelled recommended update - although I don't remember ever cancelling an update - from when I refreshed my Surface a few months ago. It's called "On demand download package (amd64,neutral) 20" but since it's an AMD update, I'm guessing that it wouldn't have anything to do with an Intel graphics driver.
    Last edited by sd173; 06-14-2014 at 09:28 PM.
    06-14-2014 02:53 PM
  8. sd173's Avatar
    Is there a chance that the uninstalled AMD update could possibly have something to do with this?
    06-15-2014 12:10 AM
  9. Guytronic's Avatar
    Is there a chance that the uninstalled AMD update could possibly have something to do with this?
    Mmmm...could be...
    I was wondering who makes the board chipset for the OS-Pro?
    Thought it was Intel.
    Himanshu Chowdhary likes this.
    06-15-2014 12:20 AM
  10. sd173's Avatar
    Mmmm...could be...
    I was wondering who makes the board chipset for the OS-Pro?
    Thought it was Intel.
    I was thinking that too and after searching the interwebs, I'm pretty sure there aren't any AMD parts in the Surface Pro.
    Guytronic likes this.
    06-15-2014 07:01 PM

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