Can't synce movies or TV shows.

1jaxstate1

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When I try and sync any movies or TV shows, it zooms by the sync process and nothing is transferred to my phone [NL900]. They are all in MP4 format. Anyone have any idea?
 

GoodThings2Life

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Are they purchased from Zune Marketplace or other source?

Most likely, that's happening because it can't officially convert them to WMV format at a proper size, so it's crapping out.
 

1jaxstate1

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Last edited:

GoodThings2Life

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Support for playback, yes... but the Zune software doesn't necessarily convert it.

When you sync again, make a note of the specific error code on why it fails, and search for that specific code.
 

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