1. Skeet1981's Avatar
    Just purchased an album through Xbox Music. One of the songs had an error downloading. Now when o go to the album I have to purchase the individual song or the album again? Is that right? What's gone wrong here?
    11-30-2012 08:09 PM
  2. Skeet1981's Avatar
    11-30-2012 09:08 PM
  3. smoledman's Avatar
    Can someone help me. I purchased an album and I want to convert the files to MP3 so I can play them on my iPod Touch. Do purchased XBox Music albums contain DRM?
    12-19-2012 12:21 AM
  4. kevin2577's Avatar
    Purchased music does not have drm, and for OP try contacting MSFT support for help redownloading , they've been helpful to me in the past.
    12-19-2012 12:36 AM
  5. smoledman's Avatar
    The problem is that the album I purchased today on my Windows Phone and then downloaded later to my Windows 7 PC is WMA instead of DRM-free MP3s. What's up with that? I can see AT&T billed me for the album.
    12-19-2012 12:57 AM
  6. kevin2577's Avatar
    It may be possible that some albums are not in mp3 format, but a la carte albums should all.be DRM-free regardless of format, so try converting them using iTunes or Audacity and they should be fine.
    12-19-2012 01:24 AM
  7. kevin2577's Avatar
    Also check the Xbox music explained thread in this same forum, people there seem to be working with a similar problem
    12-19-2012 01:28 AM

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