Originally Posted by
dcbakkk Why it is no live tile on Windows phone 8.1 cyan.
Could be two reasons:
1) the region your device is set to isn't supported by XBox Music, which is required to gather the data shown in the background of the app/on the live tile/on the lockscreen
2) the artist you're listening to isn't in the Xbox Music catalog.
Many people confuse this, so let me try and clear it up for you. :) What is shown on the Live tile and/or lockscreen is NOT the album art. It's information gathered from the Xbox Music catalog about the artist currently playing.