1. Alexg75's Avatar
    Hi Everyone,

    I've just purchased a new laptop and I was thrilled to discover the Instagram app. As it was already installed on the laptop, I tried logging in and received this message:- "URL request time out". So I uninstalled it, reinstalled it, tried again and got the same error message.

    I have the correct login details, my internet speed is good and I'm using a brand new computer..... Not sure what the issue is?

    Any help would be appreciated.

    Thank you,

    Alex.
    07-16-2017 11:01 PM
  2. Chintan Gohel's Avatar
    Hi Everyone,

    I've just purchased a new laptop and I was thrilled to discover the Instagram app. As it was already installed on the laptop, I tried logging in and received this message:- "URL request time out". So I uninstalled it, reinstalled it, tried again and got the same error message.

    I have the correct login details, my internet speed is good and I'm using a brand new computer..... Not sure what the issue is?

    Any help would be appreciated.

    Thank you,

    Alex.
    Strangely enough I'm having the same issue on my phone - might be a temporary issue
    07-17-2017 06:03 AM

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