01-28-2018 10:23 PM
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  1. Pushies's Avatar
    I am a Windows Phone fanboy and I don't think that is changing, that's the bad thing I don't think it's healthy for me to have hope for a company that cannot get a understanding from the consumers on what they want in their products. We listen to them but they do not listen to us, transparency is a perfect strategy for their mobile.
    01-22-2018 10:15 AM
  2. naddy6969's Avatar
    “Make the Mail app and the Skype app have feature parody with their Android and iOS counterparts. ”

    Ironically, Skype IS a feature “parody” compared to iOS and Android. It is a joke.

    How many of these diatribes do you folks have to go thru? How long are you going to continue banging your head against the wall? When do you realize that there is no upside to being “a loyal customer”?

    Do love the drama or something? This is not a life-altering decision. Just use whatever works for you. I had Windows Phones. Mainly because I didn’t know any better. At some point a year ago, I got fed up with Microsoft in general and Windows Phones in particular.

    Everyone here thinks that Apple is just horrible, that you must join a cult or something. It’s just a phone, folks. Do you have to join a cult when buying a new refrigerator? A new car? What’s the big deal? Afraid you might like it? Afraid you might have to admit to being wrong for 10 years?

    I now have an iPhone and a few iPads. They work. Just fine. You don’t see non stop whining like this topic, on Apple sites. Users are generally happy. I’m typing this on an iPad Pro.

    I tried Android first but ended up not liking it. Had Android Phones and tablets. The hardware is OK but the OS feels about as polished as Windows 98. Sold all of them and went iOS. The same apps on iOS are better and with way less ads.

    I was never so dumb as to recommend Windows anything to friends/family/whoever. In fact, they looked at me like I was crazy when I pulled out a windows phone.

    My remaining windows phone is now used - when it is used at all - as an MP3 player. No crying, no drama. Just move on already.
    01-22-2018 10:15 AM
  3. Great deal's Avatar
    As a consumer, I see the future technologies as AI, Driverless cars, PC's, Phones. I'm tired of hearing the words 'paradigm shift'it's more like 'paradigm bull****'. MS has moved away from the consumer, Xbox is the only thing that's left, Surface products are a tiny % of global PC sales as they are an exercise to showcase Windows 10 and to drag (successfully) other manufacturers up a few notches.

    As an enterprise customer of Microsofts, I actually fear that the retrenchment from consumer will harm enterprise in ways they cant see. The boundaries between home and work are going to blend, MS has everything to lose in this, they are not doing themselves any favours. They can release the best device ever made, doesn't matter anymore, who will buy it in sufficient quantities to make them believe in it? Mobile war is over, MS came, saw, and left without a real fight and their decisions left a LOT of innocent casualties. Trust has gone.period.

    If there was a viable alternative to Office in the industry im in, id leave them on the enterprise side too.
    davebwi likes this.
    01-22-2018 10:22 AM
  4. macgyverated's Avatar
    If Microsoft is an enterprise company, explain Xbox and the games section in the Windows Store. And the last time I checked, windows is used in enterprise as is many of the apps they have on other platforms.
    Valid point. And beyond that, the fact remains that the overwhelming majority of people that go to work each day and use a computer are using a Windows computer. What makes little sense is that because of this, MS effectively has a captive audience of hundreds of millions of people for 40 or more hours a week, and could be doing things that would make people really enjoy Windows and want to use it and associated products and apps at home on their own devices.

    Despite Microsoft actually making some strides in getting their various divisions to work together more cohesively, there still seems to be (at least to me) this attitude that enterprise and consumer are entirely different animals. Yes, there are differences, but whether I'm at work or at home, I still use Excel, Word, Outlook, Cortana, Facebook, etc. I don't suddenly become completely different person as soon as I step away form the office. And with many peoples' work and personal lives no intermingling with flex hours/odd hours, the "gig: economy, etc. there's an even greater need for a single ecosystem that is, as much as possible, something that allows easy transition between work and personal.

    What I want is to be able to use the same platform, and by doing so leverage some economies and native compatibility and syncing, whether it is for work or personal purposes. In addition, I'm not a fam of the iOS walled garden of Fisher-Price devices, nor do I care to have Google owning all of my personal information and every thing I do, post, etc. And while I buy about $10K a year for work and $2500 a year for personal items through Amazon, I have no desire to have to screw with Alexa, when I could have what I'm already using (Cortana) doing some tasks for me.
    Great deal likes this.
    01-22-2018 10:54 AM
  5. wpcautobot's Avatar
    Man what a rant. I agree with the poster though. Except it's not fair to compare the Outlook Android app with the Mail Desktop app. I prefer W10M Outlook app over the Android one. In fact I think the Android one isn't good. But yeah I get it and agree. For me it was when Groove was canceled when it real hit me.
    01-22-2018 10:54 AM
  6. nilesh pandey's Avatar
    Microsoft should really have worked hard for making windows phone much better instead of just leaving it and also should have focused on Cortana. Microsoft abandoning their fans really messed it up.
    01-22-2018 10:57 AM
  7. PeterFnet's Avatar
    Feel the same way, they're taking the easy route.
    davebwi and sniperboywc like this.
    01-22-2018 11:03 AM
  8. Martin_Rob's Avatar
    Yes Microsoft are a business looking to make money for their shareholders and short-term profitability and turnover are what they are about. There lies the problem.

    MS are more and more competing in a market that is running away from them. As a software provider, they are faced with the 'new' kids on the block Google who are treading on the toes of MS's previous monopoly. It's hard to sell OS and Office platforms when your competitors are now providing their Open Source versions for free.


    I too have Microsoft Launcher, also on a S7 Edge and I agree the MS apps on the third party platform are really good. If the same care and foresight had gone into Windows Mobile it may have been a contender in the phone market. Windows 8 killed that.

    Yet at the same time I see why there is a reluctance for MS to provide the same cutting edge functionality and user experience on Windows 10. The Mail and Calendar apps on Windows 10 are dire. No doubt about it. With Windows 10 the cheapest OS upgrade I have ever done, and I'm an original Windows 2 owner, their entire business model seems to have migrated into providing Office and the Cloud as a Service. Why then would MS put all of the functionality into these free apps when they are charging hefty licence fees for Office Outlook on Windows?

    I too bought Xbox, 360 and XB One as an early adopter. I revelled in the idea of a one stop Games and Media Centre with a shared and polished voice and gesture control UI. Kinect had so much potential and when Cortana was launched as an integrated interface I thought 'Wow'. With the interface dependant on external developers and software houses, the financial return and therefore the drive for the development and promotion of the XB One platform never appeared.

    So now, in later revisions, the Kinect is no more and the consolation of being able to attach a webcam is all that is supporting Skype, and to an extent, Cortana on the platform. The UI has also been drastically redesigned over the lifecycle upon 'user feedback' and the focus is now very much on gaming with a side note to legacy media apps already developed. Clearly, for MS, hosting media functionality as an income generator was entirely dependant on MS benefitting from a high uptake on it's pay Film and TV and Groove-Music offerings but this was visibly unlikely from the get-go. Netflix was miles cheaper with a much larger and more up to date library. Groove had, beyond a small 'teaser' trial an immediate pay-wall while Spotify had a much more popular and expansive, free service both with apps available on the same platform. I have now joined the ever growing army who see a high end 'gaming' PC solution as the route to take as a more, customisable, expandable, futureproof and more efficient use of funds, and with the One X retailing at such a high launch price, MS really need to look at their positioning. Are they actually trying to kill off their own console market?

    So in the current environment with Google practically giving away Chromebooks with Google Office, Amazon selling high end IoT integrated Digital Assitants, there revenue stream seems to be limited. Any wonder than we have heard in the last few days of a new initiative to sell low cost laptops into schools. Yes education the great under exploited cash-cow. As someone heavily involved in a local school I was horrified to hear the licencing arrangements for our school. We could source notebook PCs over a year ago from a local supplier for extremely low prices. On looking to have the local authority source the OS and the bare minimum of appropriate software for a junior school, we were quoted more than the cost of the notebook to licence each unit! With prices like these is it any wonder so many are going Open Source.
    01-22-2018 11:18 AM
  9. Stan77's Avatar
    I just wish the software I use weren't Windows-only.
    If it were on other platforms, I would leave Micro$oft far behind my back and live happily ever after.
    01-22-2018 11:31 AM
  10. mwright53's Avatar
    If nothing else, I wished they would be more honest. They drag their feet and only after everyone finally figures out that a product is being abandoned do they sometimes make a weak half hearted effort to explain themselves. It's a lot of lies of omission
    sniperboywc likes this.
    01-22-2018 12:28 PM
  11. Jf.Vigor's Avatar
    “Make the Mail app and the Skype app have feature parody with their Android and iOS counterparts. ”

    Ironically, Skype IS a feature “parody” compared to iOS and Android. It is a joke.

    How many of these diatribes do you folks have to go thru? How long are you going to continue banging your head against the wall? When do you realize that there is no upside to being “a loyal customer”?

    Do love the drama or something? This is not a life-altering decision. Just use whatever works for you. I had Windows Phones. Mainly because I didn’t know any better. At some point a year ago, I got fed up with Microsoft in general and Windows Phones in particular.

    Everyone here thinks that Apple is just horrible, that you must join a cult or something. It’s just a phone, folks. Do you have to join a cult when buying a new refrigerator? A new car? What’s the big deal? Afraid you might like it? Afraid you might have to admit to being wrong for 10 years?

    I now have an iPhone and a few iPads. They work. Just fine. You don’t see non stop whining like this topic, on Apple sites. Users are generally happy. I’m typing this on an iPad Pro.

    I tried Android first but ended up not liking it. Had Android Phones and tablets. The hardware is OK but the OS feels about as polished as Windows 98. Sold all of them and went iOS. The same apps on iOS are better and with way less ads.

    I was never so dumb as to recommend Windows anything to friends/family/whoever. In fact, they looked at me like I was crazy when I pulled out a windows phone.

    My remaining windows phone is now used - when it is used at all - as an MP3 player. No crying, no drama. Just move on already.
    This is quite simply, the most important post here.
    And it's something I realized on my own in 2017. Having loyalty to a brand is foolish. It's as if I had to mature to learn this lesson. I'm now 31, but having loyalty to Microsoft is something I'll remember as an aspect of me in my 20s. I look back and laugh at myself. But hey I grew up, learned, realized that "it's just a phone" and there are more important things to invest my energy in.
    01-22-2018 12:30 PM
  12. vEEP pEEP's Avatar
    You're viewing this through a cracked window (no pun intended). Their "products" aren't limited to phones and tablets. They own the productivity software market which is their bread and butter. Not to mention Azure and other enterprise solutions. They could possibly survive very profitably on Office365 subscriptions alone and their customers are quite happy with that product.
    They 'own' the productivity market? Are you kidding me? Have you heard of a company called Google. They have this whole productivity suite as well....plus a very well known mobile platform that is supported....

    Azure is great for telling Amazon they have some competition...but Amazon owns the cloud. And there will be competitors our of Asia.

    When Win95 came out - it was targeted at end users. MS came out with tons of end users devices and placed it self in the consumer market. To bow out without some consideration for end users is going to **** those people off. Maybe some are business owners, who might not purchase MS products out of spite, but also out of concern they might be left in the dark...
    01-22-2018 12:32 PM
  13. vEEP pEEP's Avatar
    This is quite simply, the most important post here.
    And it's something I realized on my own in 2017. Having loyalty to a brand is foolish. It's as if I had to mature to learn this lesson. I'm now 31, but having loyalty to Microsoft is something I'll remember as an aspect of me in my 20s. I look back and laugh at myself. But hey I grew up, learned, realized that "it's just a phone" and there are more important things to invest my energy in.
    Apple runs on loyalty. The also make a good product that keeps this loyalty. Sort of a circle. Loyalty has it's place, even in the corporate world. Branding...
    ChrisHistorian and TgeekB like this.
    01-22-2018 12:35 PM
  14. fatclue_98's Avatar
    They 'own' the productivity market? Are you kidding me? Have you heard of a company called Google. They have this whole productivity suite as well....plus a very well known mobile platform that is supported....

    Azure is great for telling Amazon they have some competition...but Amazon owns the cloud. And there will be competitors our of Asia.

    When Win95 came out - it was targeted at end users. MS came out with tons of end users devices and placed it self in the consumer market. To bow out without some consideration for end users is going to **** those people off. Maybe some are business owners, who might not purchase MS products out of spite, but also out of concern they might be left in the dark...
    It's ok to hate Microsoft, I get it. But Google is no match for Office. I hate the New England Patriots and Tom Brady. But there going to their 10th Super Bowl and Tom Brady, his eighth.

    Sent from my Idol 4S on mTalk
    01-22-2018 12:39 PM
  15. Jf.Vigor's Avatar
    Apple runs on loyalty. The also make a good product that keeps this loyalty. Sort of a circle. Loyalty has it's place, even in the corporate world. Branding...
    I'm advising consumers, not to practice loyalty for a company.
    I am in no way suggesting that companies should cease to reward its loyal customers.
    01-22-2018 12:41 PM
  16. Dan12R's Avatar
    Trust has been destroyed over the past 36 months, that's for sure. And it's been destroyed for the most important customers any business can have: The loyal "evangelical" customer.

    With the cancellation, lack of announcements, or announced slow death of Windows 10 Mobile, Kinect, Groove, the basic Surface line (Surface 3 being the last entry), and Band, people are losing faith that if they buy a Microsoft product and invest in that ecosystem, they'll be taken care of as long as the customer chooses to be in that ecosystem. And for those who went all in with Microsoft, they've been beaten down quite a bit.

    I'm a former Microsoft MVP and it's been my reputation both personally and professionally as someone who's going to recommend the Microsoft solution and is going to try the latest Microsoft product. This is no longer the case. I don't have a Windows Mixed Reality headset because I have no faith that Microsoft won't abandon it a year from now and I've wasted my money on hardware and apps that are useless now. I won't buy movies on Movies & TV anymore because I have no faith that Microsoft won't announce tomorrow that they're ending the service and I'm potentially out the money I invested.

    And all of this presents an issue for Microsoft on the enterprise front. For example, I used to work for a school district that went all in on Google for their whole infrastructure. Students use Chromebooks. Google services are used extensively. I watched the whole decision take place. The whole time, Google had an advantage in the decision making process. They had that because the people who made the decision by and large used Google products at home. They knew them. They liked them. They wanted to use them at work too. In that enterprise decision, everyone else had an uphill battle because the decision makers liked Google at home.

    Even from my own perspective, I'm now super cautious about recommending any Microsoft solution at work. It's going to reflect poorly on me if I make a recommendation, we run with it, and they abandon it. I can't give any details, but I can say that very recently at work, I recommended a Microsoft solution, Microsoft bailed on it, and now we're having to do a bunch of rework and it's costing the company money. It made me look foolish professionally.

    And I continue to be cautious in regards to any future Microsoft products. The rumored Andromeda device should be an easy "Shut up and take my money!" for me. All the smartphones I've used in my personal life have run Windows and I love it. I believe it will be an awesome device, but I'm hesitant to purchase a roughly $1000 device and then watch Microsoft bail on it before end of life.

    I can't help but wonder if Microsoft accounted for these sorts of drawbacks when they made all of these decisions.
    01-22-2018 12:43 PM
  17. gold-stars's Avatar
    MS is still invested in the consumer space it's just so inept and incompetent in this space it cannot get people excited about it's products.

    They release things will bare minimum support and think that people will flock to them, they wont, MS is not a company that has that kind of respect or loyalty. MS has to spend money, a lot of money to compete against others and needs people who are in touch with the relevant consumer spaces who understand what gets them excited.

    MS is also held to a very harsh first impressions standard due to the nature of it's old business, MS cannot afford on consumer products to release early and hope it can evolve the product to success.
    01-22-2018 01:02 PM
  18. naddy6969's Avatar
    “This is quite simply, the most important post here.”

    Well, I wouldn’t go THAT far.

    But seriously. Agreed on the age thing. Once you get a little bit older, things like what phone you use and where you buy your coffee tend to lose significance.

    But all of the drama, all of the wailing here. Like the whole world revolves around what “mobile ecosystem” you use. People “standing their ground”. Others claiming “if there are no more Windows Phones then I am done, I will get a flip phone”.

    Uh huh, right. If I can’t get a G.E. stove, then I am done cooking. Does that make ANY sense at all?

    This is the whole point of competition. The planet is awash in phones and stoves. If you can’t find one of either that you like, then you simply aren’t looking hard enough.
    01-22-2018 01:46 PM
  19. anon(7929613)'s Avatar
    Attachment 138565

    Dear Microsoft! Please stop treating people on Windows 10, you know, THE OS YOU MAKE as 3rd class customers.

    2017 was a kick in the teeth for a lot of Microsoft fans.
    At least they should be honest to the consumers. Constantly changing stance is not a hallmark of a great company.
    01-22-2018 01:54 PM
  20. Korfuntu's Avatar
    Let's face the facts. Satya Nadella has determined that it is much easier to add some more servers and disk storage to the Azure infrastructure to fuel more cloud revenue than it is to be a player in any market where a few cajones would do wonders. Microsoft's follow-through on products is non-existence. For a huge corporation, with fingers in so many different pies, Microsoft finds it IMPOSSIBLE to concentrate on more than 2 or 3 product initiatives at a time. The landscape is littered with the bodies of Microsoft products (hardware and software) that started out to great fanfare, only to be relegated to the Black Hole of Neglect, to languish for a period of uncertainty before being unceremoniously given the "bum's rush" out the door. The Zune, Kinect, The Band, Windows Phone, the list goes on and on.
    How many developers, OEM's and users will trust Microsoft to put forward a concerted, fully-funded, fully-supported new product line that everyone can count on to be there three years later? How many people will tire of buying Microsoft products, only to have to abandon them in favor of a competitor's product, often on a competitor's operating system?
    My patience with Microsoft is wearing so thin, I can read newsprint through it. I'm at the railing, ready to jump ship. Will Microsoft change course and give me hope so I don't take the leap. I fear not.
    01-22-2018 02:12 PM
  21. silentintrigue's Avatar
    But the problem is, that the customers vote with their dollars. And you employees in the company that use the enterprise are buying apple and evil google and amazon at home. These little people at home take their dollars and vote with them. And Microsoft is losing mind share. People may use Windows at work, but that is not translating into MS mind share at home. More likely what will happen is those same employees will say to their employer, "why are we not using Chromebooks since we are all using google". They can make the shareholders happy in the short term but if they damage their customer base, it won't help them in the long run.
    01-22-2018 02:43 PM
  22. Ian_Superfly's Avatar
    01-22-2018 02:53 PM
  23. beman39's Avatar
    I don't know why some of the posters are bringing "LOYALTY" into the equation which loyalty has nothing to do with it! It has to do with liking/choosing/preference to use MSFT products (insert reasons here) than using the alternatives (insert reasons here) and has nothing to do with loyalty.. what is has to do with is MSFT choosing to not give any love or gigantically ruining it for its customers who just prefer to use their products and forcing us to switch to alternatives which we don't want to do and honestly we SHOULDN'T be forced to do so, but MSFT is so incompetent and short sighted or just to stupid to see that they're shooting themselves in the head let alone foot. dropping all these important "things" or to save money and make shareholders happy at the expense of its customers is just REALLY BAD BUSINESS etiquettes and really bad business sense. to me its down right shady... sadly I'm starting to get a bad taste in my mouth about "all things MSFT" MSFT will eventually go the route of the dodo birds.... and I directly blame Satya Nadella and the shareholders...
    01-22-2018 03:23 PM
  24. Brett McMicken's Avatar
    Plus, Think of how long Microsoft has been around! We're not talking about a two year old company...
    01-22-2018 03:25 PM
  25. Great deal's Avatar
    Some people have invested a lot of money into MS, perhaps too much, they have every right to hold their feet to the fire. What is clear is that Microsoft is a company that just doesn't care.
    01-22-2018 03:39 PM
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