1. Raz2802's Avatar
    contacts+message backup app is supposed to be in Settings, but it is not there in my Lumia 640 XL (run by Win 10)! But it is listed in the Installed Apps list, in Apps & Features.

    I've rebooted my phone several times, but still it's missing!

    I'd backed up Contacts (Vcard format) and SMSs (MSG format) way back in 2016, in 'backup+restore' folder of my SD card.

    But never used the app since then.

    What exactly is the problem here? Another person here has complained about this.

    Isn't Microsoft aware of this issue?

    Can someone please help me find the missing contacts+message backup app?
    05-18-2021 10:15 AM

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