Just a wild thought, and maybe someone with a Focus can elaborate, but didn't Samsung create a tool to load some USB drivers in order to get some devices to update properly. Just wondering if this would help with your sort of related situation.
Otherwise, maybe try Zune on another PC. You don't have to sync with the other machine. Just see if your Focus is recognized. If it does not get recognized, I would be thinking an exchange.
Sent from my HTC Surround using Board Express
06-27-2011 05:11 PM