1. theartist27's Avatar
    This morning, I checked my phone and it said an update was available. I started up Zune, and hooked up my phone to my computer, and nothing happened. When I checked settings on my phone, it said that no update was available. Anyone have any suggestions?

    Thanks in advance.
    09-30-2011 11:37 AM
  2. palandri's Avatar
    09-30-2011 11:43 AM
  3. Rodolfo#WP's Avatar
    Welcome to the board, artist.

    Don't know what your experience or history with the phone is, but if you have a 1.3, I'd be patient and keep trying, disconnecting the phone, running Zune, and then re-connecting the phone. You might try removing the phone from device list and then reconnecting it. Also, first thing to check is whether you have Zune version 4.8. Good luck!
    09-30-2011 12:04 PM