The website knowyourmobile.com recently posted that the Radar and Titan are on sale. I have decided to move from WebOS to WP and have been waiting for one of the newer phones to come out with Mango. I like the Focus S and Titan. So this article was encouraging to read. However, there was one comment at the bottom and reads:
Re: HTC Titan and Radar on sale
Posted By alexreid81 1 October 3, 2011 12:02:53 PM
Steer clear of HTC. I own a HTC handset that's less that 1.1 yrs old. Once HTC sell you the handset, they don't give a **** about existing customers. Even if google releases new versions of operating systems, you can't upgrade your HTC to the latest as HTC use their own sense UI interface and HTC don't provide updates once they give one - that too after a whole year's wait. One upgrade is all you get. Next time google releases a new updates OS, you can forget it. Also HTC handsets are highly insecure and a risk. Read this on the BBC:
BBC News - HTC 'investigating' security flaw uncovered by blogger There's more: HTC have the worst customer service department - I can tell you this from experience. Their handsets develop touchscreen related soon after a year. Read on HTC's horror story here:
HTC's UK repair centre suffering long delays, confusion • The Register You don't want to but stuff from an incompetent company such as HTC. I bought their HTC Legend and faced all sorts of issues. Steer clear of HTC!
What are the opinions of all of the HTC and/or WP owners/users on this comment. Is this a valid reason to go with the Focus S over the Titan?