04-21-2012 07:24 PM
tools
  1. smoledman's Avatar
    smoledman
    Device Manger sees it and says "device is working properly", so it's a Zune issue. Anyone else get this?
    04-21-2012 05:26 PM
  2. theefman's Avatar
    theefman
    Tried an uninstall of the Zune software or another USB port?
    Loiselle likes this.
    04-21-2012 06:18 PM
  3. smoledman's Avatar
    smoledman
    Originally Posted by theefman
    Tried an uninstall of the Zune software or another USB port?
    Restarting Windows did the trick. Another caveat - do NOT do anything while Zune is updating your Windows Phone, I got a BSOD.
    04-21-2012 06:37 PM
  4. gapost's Avatar
    gapost
    Originally Posted by smoledman
    Restarting Windows did the trick. Another caveat - do NOT do anything while Zune is updating your Windows Phone, I got a BSOD.
    I would say that is your particular computer. I usually have many programs open and working when I plug my phone in to Zune. Internet, Outlook, Word, Terminal window, TV (WMC). Never had a bsod on either my work or home computer while running zune or updating.
    04-21-2012 07:24 PM
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